Job Title:                     IT Support Specialist

Location:                     Los Alamitos, CA

Reports to:                  IT Manager

FLSA Status:              Exempt

Salary Range:              $70-$80K

Prepared By:               Human Resources

Prepared Date:             March 10, 2025

 

COMPANY OVERVIEW:

 

KDC Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. KDC Inc. is part of EMCOR Construction Services, a $17 Billion firm with offices throughout the United States and is ranked as one of the nation’s largest electrical contractors.

 

KDC Inc. has built its foundation on consistently exceeding the expectations of clients with an emphasis on the core values of honesty, integrity and value. KDC Inc. provides the highest level of customer service through quality, cutting-edge technologies, continuing education and an unrelenting safety policy.

 

Job Location & Hours: Los Alamitos Office, M-F 7:00 am to 4:00 pm

 

Job Summary:

KDC Inc./KDC Systems is seeking an IT Support Specialist with demonstrated experience in IT Support for a corporate environment. This position requires assistance with the management of an IT Department supporting approximately 200 end users. The position requires a solid understanding of networking, hardware and software setup and support. Good communication skills are required as part of our daily interactions with our employees, vendors, and subcontractors.

 

Essential Duties and Responsibilities: 

Work within the structure of parent company IT Policies and Procedures. Provide support in-line with local missions and directives. Upgrade and troubleshoot hardware. Install and upgrade software. Setup desktops, laptops, tablets, iPads, etc. Setup, upgrade, troubleshoot mobile devices. Ensure asset tracking is up to date. Accurately complete database entries as required. Actively monitoring/correcting computer and mobile devices with security alerts/threats. Support network operations. Support on premise servers. Upgrade Operating Systems. Troubleshoot printers/copiers/wifi issues. Frequently lift equipment up to 25 pounds; occasionally up to 50 pounds. Prioritize workload to meet deadlines. Multitasking with changing priorities. Occasional local travel only

 

Qualifications:

BA/BS degree in Computer Science or MIS. (Preferred) 5+ years of IT Support in a corporate environment. (Required) Proficiency in M365 Products (Word/Excel/Outlook/PowerPoint etc.) (Required) Proficiency in Microsoft OneDrive, Teams, and SharePoint (Required) Meticulous attention to detail. (Required) Active Directory experience. (Required) Demonstrates excellent written and verbal communication and team skills. (Required) A+, Network+ certifications (Required) MCP, MCSA Professional Certifications (Preferred) Familiarity with Microsoft Windows environments. (Required) Familiarity with Cortex XDR/Carbon Black (Preferred) Familiarity with RDS/Citrix environments (Preferred) Familiarity with Global Protect (Preferred) Familiarity with Trimble Accubid (Preferred) Familiarity with SCCM Clients (Preferred)

 

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  EQUAL OPPORTUNITY EMPLOYER/Veterans/Disabled