Job Purpose

To reconcile catering program activity, research and resolve discrepancies and apply customer payments related to Third Party Catering Vendors, Student Card Accounts other Panera customers.

Duties & Responsibilities

Pull third party/student card payment information from necessary portals and perform reconciliationsCommunicate with programs & management to resolve variances/issuesEnter necessary invoice adjustmentsRecord and review customer payments in IREC and Workday systems and apply to proper invoicesResearch & apply unapplied paymentsProcess customer refund checksPrepares monthly account reconciliations and balance sheet explanationsProduces and provides notes for management reportingProvide back-up support on other receivables processesEscalates issues appropriately

Qualifications (Education & Experience)

Associates degree and previous Accounts Receivable experience a plusAttention to detail, speed, and accuracy is imperativeExperience with high volume workloadsEffective communication and interpersonal skillsAbility to develop relationships with customers and team membersStrong customer service and problem-solving skillsAbility to work independently with expanding duties and responsibilitiesProficient in Microsoft Suite applications including Excel, Word, Outlook and TeamsExperience with Workday or other large ERPs preferred, but not required.

Working Conditions

Required travel – 0%

Physical Requirements

While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards

Direct Reports

This position will have approximately 0 direct reports.

Additional Description :