Specialist I, Accounts Receivable Collections
Panera Bread
Job Purpose:
To collect on outstanding Corporate Catering Account invoices.
Duties & Responsibilities
Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA CustomersPrepares and sends monthly dunning letters and account statementsCreates specialized invoicing for special Catering Programs and EventsPerforms necessary invoice adjustments including write-offs at end of collection periodProvide back-up support on other receivables processes including account reconciliations and payment applications researchEscalates issues appropriatelyQualifications (Education & Experience)
Associates degree a plus, Previous Accounts Receivable experience a plusAttention to detail, speed, and accuracy is imperativeExperience with high volume workloadsEffective communication and interpersonal skillsAbility to develop relationships with customers and team membersStrong customer service and problem-solving skillsAbility to work independently with expanding duties and responsibilitiesProficient in Microsoft Suite applications including Excel, Word, Outlook and TeamsExperience with Salesforce and Workday or other large ERPs preferred, but not required.Working Conditions
Required travel – 0%Physical Requirements
While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboardsDirect Reports
This position will have approximately 0 direct reports.Additional Description :
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