Role Proficiency:

Owns the overall delivery providing expert consultancy to developers and leads in the area of specialization; ensuring process level and customer level compliance.

Outcomes:

     Promote technical solutions which support the business requirements within the area of expertise.      Ensures IT requirements are met and service quality maintained when introducing new services. Considers the cost effectiveness of proposed solution(s).      Set FAST goals and provide feedback to FAST goals of mentees      Innovative and technically sound in analyzing projects in depth      Define and evaluate standards and best practices for the technology area of expertise.      Collaborate with architects by helping them in choosing the technology tools for solutioning.      Proactively suggest new technologies for improvements over the existing technology landscape.      Leads technical consultancy assignments which involve specialists from various disciplines; taking responsibility for quality timely delivery and the appropriateness of the teams'; recommendations Make recommendations on how to improve the effectiveness efficiency and delivery of services using technology and methodologies.

Measures of Outcomes:

      Adherence to engineering process and standards (coding standards)       Defined productivity standards for project       Schedule Adherence       Mandatory Trainings/Certifications       Innovativeness (In terms of how many new ideas/thought processes/standards/best practices he/she has come up with)       Maintain quality standards for individual and team       Adhere to project schedules for individual and team       Number of technical issues uncovered during the execution of the project       Number of defects in the code    Number of defects post delivery    Number of noncompliance issues    On time completion of mandatory compliance trainings Adhere to organizational policies and processes

Outputs Expected:

Code:

Independently develop code for the above Define and maintain technical standards and best practices

Configure:

Implement and monitor configuration process

Test:

Review unit test cases
scenarios and execution

Documentation:

Sign off templates
checklists
guidelines
standards for design/process/development Sign off deliverable documents; design documentation
requirements
test cases and results

Manage Defects:

Perform defect RCA and mitigation

Design:

Creation of design (HLD)architecture for Applications/feature/Business Components/Data Models

Interface with Customer:

Proactively influence customer thought process Consider NPS Score for customer and delivery performance

Certifications:

Forecast the roadmap for future technical certifications

Domain relevance:

Develop features and components with thorough understanding of the business problem being addressed for the client

Manage Project:

Technically overseeing and taking ownership of end to end project lifecycle

Manage knowledge:

Consume and contribute to project related documents
share point
libraries and client universities Contribute to sharing knowledge
upskilling in TICL
GAMA etc Mentoring and training within the account and the organization.

Assists others in resolving complex technical problems:

Manage all aspects of problem management activities
investigating the root cause of problems and recommending SMART (specific
measurable
achievable
realistic
timely) solutions

Development and review of Standards & Documentation:

Define software process improvement activities and communicate them to a range of individuals
teams and other bodies.

Leading Complex Projects:

Leads the technical activities in a significant or complex project or portfolio of project; accountable to the Technical Engineer
Project Manager or Portfolio Manager for the delivery and quality of technical deliverables.

Skill Examples:

     Ability to provide expert opinions to business problems      Proactively identifying solutions for technical issues      Ability to create technical evaluation procedures      Coaches and leads others in acquiring knowledge and provides expert advice      Ability to translate conceptual solutions to technology solutions by choosing the best technical tools      Ability to estimate project effort based on the requirement      Perform and evaluate test results against product specifications      Break down complex problems into logical components      Interface with other teams designers and other parallel practices   Set goals for self and team; provide feedback to team members   Create and articulate impactful technical presentations   Follow high level business etiquette in emails and other business communication   Drive conference calls with customers and answer customer questions   Proactively ask for and offer help   Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.   Build confidence with the Customers by meeting the deliverables in time with quality.   Ability to design a new system from scratch   Capability to take up reengineering of existing systems by understanding the functionality   Capability to estimate and present to client Ability to contribute ideas and innovations

Knowledge Examples:

     Deep level proficiency in the specialist area.      Proficiency in technology stacks      Appropriate software programs / modules      Programming languages      DBMS      Operating Systems and software platforms      SDLC      Integrated development environment (IDE)      Agile – Scrum or Kanban Methods   Knowledge of customer domain and sub domain where problem is solved   Knowledge of new technologies (e.g.; Data science AI/ML IoT big data etc cloud platforms)   RDBMS and NOSQL Deep knowledge on architecting solutions and applications on cloud-based infrastructures.