Job Description:

“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.”

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Specialist Network Administration, you will be responsible for owning and managing all day-to- day monitoring, maintenance, administration, and performance management of specific elements and services.

Key Roles and Responsibilities:

Responsible for the uptime and availability of platforms, elements, services, the operational testing and implementation of new hardware and configurations primary support of network operations by managing customer devices and end-to-end services, identifying sources of problems, and resolving configuration issues

Provide network operations support in one or more of the following areas: configuration management, performance analysis, physical planning, national vendor management, technical standards, procedures, and product evaluations

Works as part of a 24X7 staff to delivers network technical support to address escalations

Provides the technical troubleshooting and leadership skills required to recover from the most complex network problems in real time to restore service

Identification of root cause, resolution, work around, testing and implementation of fixes or design changes to restore and improve customer service

As subject matter experts, works closely with business partners to identify and quantify business issues associated with specific projects, develop, and implement business strategy, and assist in setting strategic technical direction in support of customer facing organizations

Review and approve proposed technical systems designs to ensure business requirements are met

May assist in providing leadership for projects, including such activities as developing business cases, defining business and or technical requirements and preparing detailed plans and schedules

May lead cross- functional teams on specific issues and or projects

Assist in the coordination, partnership, and management of technology vendors, outside consultants and internal dotted line resources as needed

Review and interpret technical documentation and vendor specifications for inclusion/adaptation into network standards

Required Experience:

1-2 years’ experience; Technical Career Pathway (TCP) role.

Desired Education:

High School Diploma or GED equivalent is preferred.

Environmental Requirements:  This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function.  This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Specialist Network Administration earn between $70,700 - $106,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us?  Apply now!

#LI-Onsite – Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Alpharetta, Georgia

Salary Range:

$70,700.00 - $106,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-45324 Date posted 01/09/2025