IN, United States
8 days ago
Specialist-Staffing Optimization Nights

Schedule: 4:00pm to 5:30am (3 days per week). Position requires weekend rotations, holiday rotations, weekend on call rotations, and flexing hours as department needs to fill staffing gaps. Will work remotely, but will be expected to commute to Indianapolis, IN at least twice a year for team meetings as needed.

The role supports a call center and attention to detail is key. Will provide administrative support to nursing leaders. Jabber experience is helpful as that is used in the call center.

Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system. Maintains Kronos, related systems and records to support IUHWFC. Performs daily operations and special projects related to 24/7 live schedule. Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

• High School Diploma/GED. Associate's degree preferred.
• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
• Requires ability to function in a team oriented environment.
• Requires ability to use Microsoft Office.
• Preferred experience with handling confidential information.
• Preferred 1-2 years in customer service industry.
• Preferred Kronos experience (timekeeping and scheduler). 

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