**LOCATION:** Remote U.S. office locations **OVERVIEW** The job is to assist managed services customers in a back-office capacity with retirement plan administration duties using the ftwilliam.com software. **ESSENTIAL DUTIES AND RESPONSIBILITIES** ftwilliam.com provides administrative, document, and compliance software for retirement plan service providers. You will support managed services by performing retirement plan administration using the ftwilliam.com software. This position requires you will: + Assist with retirement plan administration for managed services customers. + Work closely with management and sales during the initial sale, to help with questions on managed services. **QUALIFICATIONS** **Education:** Two-year degree or equivalent, comparable Industry experience **Experience:** + 2+ years of retirement plan administration experience. + Willingness to expand industry knowledge and to earn an ASPPA or NIPA credential. + Proficiency in standard business software applications. + Analytical, problem-solving skills, and the ability to work across concurrent projects. **Preferred Experience** + Experience with ftwilliam.com software. + Experience with retirement plan documents. **TRAVEL:** < 5% minimal travel to office locations for occasional team meetings. \#LI-Remote EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.