Responsibilities include but are not limited to: Coordinate with internal and external third-party resources in performing the day-to-day operations of loan and agency servicing, participations servicing, and/or swap loan servicing for the bank's portfolio. Ensure assigned specialized loans are serviced properly and efficiently through diligent monitoring of requests and strict adherence to procedures. Reflect payments (principal, interest, escrow, sinking fund) accurately and efficiently in the loan system. Ensure appropriate offsetting GL entries are reflected in conjunction with all servicing transactions. Process new drawdowns, paydowns, and letter-of-credit activities for syndicated loan transactions. Process includes both loan system and reconciliation to 3rd party vendor. Perform quality control functions and assist with reconciliations of loan system to 3rd party vendor. Administer assigned deals by structuring them and booking them properly in the requisite systems. Act as liaison to borrowers and participant bank representatives for syndicated loans, and all loan participations sold by providing service in a professional, efficient, and accurate manner. Ensure all monies due and payable to the bank are collected and/or reconciled, and all past-due principal interest and fees are reported, followed up on, and ultimately collected. Field and resolve requests from business line regarding loan payments and, where applicable, related swap payments. and related loan payments.