Job Overview
Under the general supervision of the Ambulatory/Specialty Pharmacy Manager and Vice President of Pharmacy Services, the Specialty Pharmacy Clinical Manager oversees and leads the Specialty Pharmacy Clinical Program. The Manager is accountable for developing and implementing medication use policies, procedures, process guidelines, and protocols to ensure the provision of safe, appropriate, and cost-effective pharmacotherapy for Specialty Pharmacy Patients. Other responsibilities include: ensuring compliance with clinical pharmacy practice standards as well as URAC/ACHC and applicable federal, state, and local laws and regulatory standards; evaluating, developing, monitoring, and coordinating clinical pharmacy services that promote optimal patient outcomes; and providing leadership and support to the Specialty Pharmacists and Technicians.
Location: 4623 Wesley Ave, Cincinnati, OH 45212
Work Hours:
Full-time, 80 hours bi-weekly Days No weekends or holidays commitmentJob Requirements
Doctorate Degree in Pharmacy (PharmD) Must be licensed with the Ohio Board of Pharmacy 4-5 years of progressive leadership pharmacy experience, must be in Specialty Pharmacy with a focus on Clinical Pharmacy Job Responsibilities Establishes, implements, and maintains disease/drug therapy management programs that help ensure safe, appropriate, cost-effective drug therapy and successful patient outcomes. Develops and implements policies and procedures for clinical pharmacy services, ensuring compliance with URAC/ACHC. Establishes, coordinates, and implements clinical pharmacy activities with an emphasis on drug monitoring, clinical pathways, pharmacoeconomics, and patient outcomes through detailed reporting systems. Works with medical and clinical pharmacy staff to launch clinical initiatives designed to improve overall patient care and manage drug expense throughout the network. Participates in Quality Assurance Committees to provide input from a pharmacy perspective on quality issues associated with patient care. Oversees the creation and validation of education and notification material for pharmacy and non-pharmacy (medical staff, nursing staff) communication. Educates healthcare professionals, students, patients, and the public regarding rational drug therapy. Develops communication systems to respond to patient medication-related problems or emergency requests. Direct supervision of Specialty Clinical Pharmacists and Technician Navigators. Provides timely feedback, mentoring, and coaching regarding performance. Works with direct reports to set group goals and priorities and leads ongoing process improvement. Follows the TriHealth Way of Leading Practices. Responsible for the development and implementation of clinical competency and education modules. Supports department-based clinical goals which contribute to the success of the organization. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Attends conferences, seminars, and meetings, as required. Serves as a preceptor for pharmacy students and residents. Supports the growth of specialty pharmacy services while maximizing 340B savings.
Working Conditions
Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Interpersonal Communication - Consistently Kneeling - Rarely Lifting <10 Lbs - Occasionally Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Rarely Pulling - Rarely Pushing - Rarely Reaching - Rarely Reading - Consistently Sitting - Frequently Standing - Frequently Stooping - Rarely Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Walking - OccasionallyLeadership Performance Standards
TriHealth leaders create a culture of engagement, safety & reliability, and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics, and ALWAYS Behaviors to drive strategic pillar results:Achievement of Annual Pillar Goals:
Safety/Quality Service Growth Culture/People FinanceLeadership Competencies:
TriHealth Way of Leading TriHealth Way of Serving Transformation Change Drive for Results Build Organizational TalentLeadership Tactics:
Conduct department huddles. Clinical departments generally hold daily huddles; non-clinical departments hold weekly huddles. Regularly round on team members, using questions from the rounding log. 25 or fewer team members = monthly 26-50 team members = every other month 51+ (and optional team members) = quarterly Lead monthly team meetings using a meeting agenda template; review stoplight reports; cascade key leadership messages. Model, coach, and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors, and Always HEARD). Recognize team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving, and Delivering Care.