Hyland’s Content Innovation Cloud is the industry’s first and only cloud platform to enable organizations to innovate with their content and drive digital transformation across the enterprise. CIC connects data, content, and process so organizations can realize the transformative outcomes of Cloud, AI, and Enterprise content through Content Intelligence, Process Intelligence, and Application Intelligence.
The Content Innovation Cloud Specialty Sales resource acts as a subject matter expert (SME) for Hyland’s Content Innovation Cloud. This role supports the broader sales team by driving conversations, positioning Content Innovation Cloud offerings, and influencing customer decisions to meet organizational revenue goals. The individual combines deep product knowledge with exceptional communication skills to develop opportunities and ensure customer satisfaction.
What you will be doingSales Support:
• Collaborate with account executives to identify customer needs and recommend appropriate solutions.
• Serve as a technical and strategic advisor during the sales cycle.
Solution Development:
• Develop and present customized solutions, proposals, and demonstrations based on customer requirements in partnership with Sales Engineering.
• Address customer objections by providing thorough explanations and data-driven insights.
Product Expertise:
• Maintain up-to-date knowledge of the specialty product, service, or solution portfolio.
• Educate internal sales teams on product updates, market trends, and competitive positioning.
Customer Engagement:
• Build strong relationships with customers to understand their business challenges and opportunities.
• Participate in customer meetings, webinars, and events to showcase expertise.
Training and Enablement:
• Train and mentor sales teams on how to position and sell the specialty product or solution.
• Develop and deliver sales enablement materials, such as playbooks, case studies, and FAQs.
Cross-Functional Collaboration:
• Partner with marketing, product, and customer success teams to align messaging and strategy.
• Provide feedback to product development teams to improve offerings based on customer feedback.
Performance Tracking:
• Monitor and report on sales activities, pipeline progress, and performance metrics.
• Ensure achievement of individual and team revenue targets for Content Innovation Cloud offerings.
What will make you successful Bachelor's Degree or equivalent experienceSignificant experience as an Account Manager or Executive in a complex environmentDeep knowledge and expertise in sales or relevant industry or technology solutionProficient in opportunity management and account planning toolsMicrosoft Windows and Office proficientProven year-over-year sales generation successExcellent ability to establish rapport and gain the trust of othersExcellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tactHighly organized and experienced at successfully multi-taskingSelf-motivated with the ability to manage work independently to completionExcellent collaboration skills, applied successfully within team as well as with other areasExcellent at gaining consensus across multiple departments and leadership levelsExcellent negotiating and influencing skillsOr an equivalent combination of education and experience sufficient to successfully perform the principal duties of the jobUp to 50% travel time requiredBased on individual states’ employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $154,400-$231,000 and eligible for variable compensation and benefitsWhat you can expect next
Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.Benefits
401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program.
Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .
Welcome to #HylandLife
Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
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