At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary

Position Highlights:

      The Barista, Specialty Shop Cashier is responsible for preparing and serving coffee, beverages and food items to patients, guests and staff in Center Specialty Shops. This position is responsible for taking and preparing orders, providing customer service and using a cash register to complete cash and credit card transactions while maintaining a high level of customer service. supplies.

The Ideal Candidate

Supports co-workers by maintaining attendance requirements. Demonstrates willingness to adapt to changing individual and institutional roles, needs, and environment. Is dedicated to superior customer service and satisfaction. Consistently provides quality products/services. Maintains awareness and follows safety policies and procedures applicable to assigned duties.

 Responsibilities:

Cash register and POS system

Must be able to accurately record cash and credit transactions, count and balance the cash register before and after each shift

Customer Service and Communication

Must provide all customers excellent customer service, ability to multitask and perform under stressful conditions.  Maintains positive and professional attitude to all staff/customers that reflects the values of the Center.  Ability to speak clearly to guests, patients, and staff.  Maintains professional, honest and ethical working relationships.

Food Service

Must be able to operate coffee machine, and other food service equipment.  Must stock and restock food items as needed.  Follows all equipment safety guidelines.  Ability to prepare hot and cold beverages and food items from current branded multi step recipes.

Sanitation

Must keep a clean and organized workspace, ensure proper sanitation and use proper safety and cleanliness standards.  Ensures Specialty Shop cleanliness throughout the day.  Maintains daily HACCP logs.  Follows all proper handwashing procedures, equipment sanitation, and food handling guidelines to ensure infection prevention control.

Reporting and Documentation

Must keep an accurate report of daily inventory and alert management of any equipment issues or failures.  Consistently reports to work, follows all time clock and conduct policies and procedures. 

Team Member Responsibilities

Ability to work in a team-centered environment or independently, as needed.  Ability to make simple decisions and multitask to ensure job duties are completed in timely manner while providing a high level of customer service.

 

Credentials and Qualifications:

High School Diploma or GED required One (1) year of additional experience may be substituted in lieu of education requirement One (1) year experience using a cash register One (1) year customer service experience Preferred previous experience with espresso machines Ability to follow oral/written instruction and communicate effectively (speaking and reading) in English.