Employment Type:Full timeShift:Evening Shift

Description:Loyola Medicine, treating the whole person with compassion—to \"also treat the human spirit.\"   The Laboratory Department seeks a Specimen Processing Clerk is responsible and accountable for receiving, processing, labeling, distributing specimens, and performing non-high complexity testing as required.

Full-Time- Evenings

In this role, the Specimen Processing Clerk is responsible and accountable for receiving, processing, labeling, distributing specimens, and performing non-high complexity testing as required. The position requires a thorough understanding of laboratory specimens as well as the HIS/LIS computer systems. The Processor will be required to perform customer service duties and other clerical duties as the job dictates. Produces reports for faxing or delivery as needed and communicates appropriate information to the health care team. Ensure accurate registration and placement of test orders with all information required.

Position Responsibilities:

Operations. Performs contract management and LIS registrations. Maintains all required documentation. Place's patient orders accurately.  Identifies each patient accurately by verifying date of birth, spelling of last and first name. Labels all specimens correctly. Accurately receives specimens sent/brought to the laboratory, processing them in the most appropriate manner for the department or shift assigned. Prepares all specimens for send out to Reference Laboratories. Works actively to instill and maintain cost prevention and cost containment. Assesses the acceptability of the specimens sent/brought to the laboratory.Customer Service.  Creates a caring and healing environment that keeps the patient and family at the center of care. Establishes, maintains, and improves strong positive relationships with the medical staff, the public, other Loyola Medicine departments and own department staff. Answers telephone promptly (within 3 rings) and handles all calls with courtesy and efficiency. Provides appropriate results and delivers accurate messages regarding specimen collection and processing.Reporting. Prints all applicable computer reports and distributes to appropriate areas or offices. Review's computer reports, resolves any problems, and makes appropriate corrections.Materials Management. Maintains adequate supply levels for assigned areas.Quality and Compliance. Maintains a safe environment following hospital policies and procedures, performs required safety checks. Maintains a high level of quality assurance. Reports all quality concerns according to policy. Meets population specific and all other competencies according to department requirements.

MAGIS & Service Excellence Accountabilities:

Responsible for consistently demonstrating our MAGIS values of Care, Concern, Respect and Cooperation through teamwork and effective communication to prevent and solve problems and to achieve quality outcomes, patient safety, customer satisfaction and a safe environment.Responsible for developing and maintaining an environment of service excellence as outlined in the Service Excellence standards.

Position Requirements:

Minimum Requirements:

High School Diploma plus training acquired through work experience or educationLess than one years of previous job-related experience  Experience with HIS/LIS computer systems.

Preferred:

1-2 years of previous job-related experience

Licensure/Certifications:

Required:

N/A

Computer Skills:

Required:

HIS/LIS computer systemsBasic Keyboarding Skills

Preferred:

CoPathMicrosoft Word

Required Skills:

Ability to analyze and interpret dataAbility to communicate verballyAbility to deal calmly and courteously with peopleAbility to deal with stressful situationsAbility to finish tasks in a timely mannerAbility to follow oral and written instructions and established proceduresAbility to function independently and manage own time and work tasksAbility to maintain accuracy and consistencyAbility to maintain confidentialityAbility to organize workflowAbility to work as an effective team memberOther: Experience in histology techniques, including the ability to embed tissue, and performspecial stain techniques and microtomy. Ability to prioritize workflow efficiently. Available towork weekends, holidays, or rotating shifts

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.