Specimen Processor
UPMC
Are you looking for a fast paced and busy work environment? The West Shore hospital laboratory group is looking for a new Specimen Processor to their collaborative team.
Schedule: Monday – Friday from 6:00 a.m. – 2:30 p.m. open to a 5:00 a.m. – 1:30 p.m. shift as well. Rotating weekends and holidays.
**Purpose:**
Receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.
**Responsibilities:**
+ Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.
+ Show initiative and offer assistance in the completion of the department's work.
+ Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
+ Investigate and resolve any requesting mistakes or other specimen problems.
+ Request assistance when needed.
+ Complete quality forms for unacceptable specimens, requesting errors or other problems.
+ Separate by centrifugation.
+ Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
+ Determine and enter the specimen receive time into the computer.
+ Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.
+ Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
+ Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.
+ Properly request in the Laboratory Information System laboratory information system if needed.
+ Prepare, package and send specimens to outside locations as needed.
+ Receive, sort and prioritize ALL specimens according to the laboratory policies.
+ Share specimens as necessary.
+ Notify supervisor of problems and of any requests that need credited or clarified.
+ Disinfect the work area after shift and during shift, if needed.
+ Participates in the orientation and training of new laboratory specimen processors.
+ Perform routine technical and related clerical duties as directed.
+ High School diploma or equivalent.
+ Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
+ Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
+ Good oral and written communication skills required.
+ Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
**Licensure, Certifications, and Clearances:**
+ Act 31
+ Act 33
+ Act 34
+ Act 73
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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