Sponsor Donor Support Associate III
compassion international
Area of Assignment: Wamena, Papua
This career associate administers large processes and activities to service the sponsor-donor connection. As a seasoned associate, this administrative expert processes child sponsorship, child survival, youth and other significant field program communication resources. He or she may coach and oversee the work of other associates.
ESSENTIAL JOB FUNCTIONS
Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.Working directly or in cooperation with appropriate staff, drives the gathering of communication resources from the church partner to support major issues and projects.Develops production schedules with deadlines as well as feedback on the quality of information received.Collaborates with various field office staff to conduct and support marketing or external relations related information processing.Generates, organizes, records, and tracks child, mother-child unit and student information and correspondence documents.Monitors quality of documents and corrects or directs correction for entry into the database for dispatching.Produces electronic child information by entering child and sponsorship data into database and produces database reports and maintains computer files. Also reviews, approves or rejects child information received.May occasionally provide some general administrative support.Provides coaching and technical advice to other staff on systems and programs commonly used in this role.Culture
Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
QUALIFICATIONS
Bachelor's Degree in Administration, English, Communication, or a related field.Native of Papua or willing to relocate, with deep cultural understanding and strong local ties is highly preferredExcellent communication, facilitation, and interpersonal skillsFluency in English is a mustAbility to work independently and collaboratively as part of a teamProficient in Microsoft Office Suite and CRM softwareThree to five years of relevant experience working in a related field, preferably in a non-profit organizationWell-organized, detail-oriented with a high level of accuracyEfficient and comfortable with performing admin routine tasksTravel RequirementsMay be required to travel less than 30% of the normal scheduleTravel to remote areas in Papua may be necessary.*** Equivalent education, training, experience and/or certification may be substituted for any of the minimum qualifications listed above ***
* Please submit your CV in English.
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