Employment Type:Full timeShift:

Description:Position Title: Spr, Registration Department: SBS - Patient Access Purpose: Under the general direction of the Manager, Patient Access, is responsible for all patient registration and pre-registration activities across Genesis Health System hospital. Supervises, plans, and coordinates the various functions of Admissions, including Emergency Services registration, pre-registration, pre-insurance verification. Responsible for facilitating employee supervision, oversight of all registration activities, including answering patient inquiries and assisting with registration as necessary. Will insure all activities achieve high patient satisfaction levels and support successful registration and billing activities, while promoting the standards and philosophies of Genesis Health System. Additional responsibilities will be assisting with insurance verification and other duties as assigned. Scheduling of registration staffing on multiple shifts and locations. Report To: Manager, Patient Access Supervisory Responsibility: Large Group Responsibility (Multiple Shift): The job requires direct supervision of more than 12 employees. Job duties include the full range of supervisory activities such as hiring, training, assigning, monitoring and assessing work, promoting etc. Work involves ensuring that human resource related decisions are compatible with the organization's policies, practices and direction. Incumbent has multiple shift responsibilities for staff. Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated. Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, Governing Boards, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies, Local Governments, News Media, Attorneys POSITION SPECIFICATION Education: 2 year college program or equivalent experience Field Of Study: Business, Management, or related field Special Training: Patient registration and/or pre-registration experience, insurance verification experience Training Preferred: CHAM, Medical terminology, supervisory/management experience; strong organizational skills Licensure/Registration: Experience: More than 2 years experience required. Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters. Working Conditions: There is very limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The amount of time the employee may experience these minor adverse conditions would be limited to 10% or less of the work day. Possible Exposure to Blood Borne Pathogens: Yes Miscellaneous:

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Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.