At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary

Job Summary

Position Highlights:

Supervises and coordinates staff to serve patrons at a variety of brand outlets. Involved in coaching, training, and developing team members. Ensures positive customer service through timely execution of service, accurate product assembly and cashiering. Assists management with cash control, special functions, and catering. Provides input on disciplinary actions according to Human Resources guidelines. Assists in completing employee performance evaluations in a timely manner and assisting with Dietary bookkeeper duties as assigned, including deposit verification and data entry. Responsible for performing job duties in accordance with mission, vision, and values of Moffitt Cancer Center.

The Ideal Candidate

Supports a culture of accountability by managing time and workload effectively and responding quickly and constructively when confronted with challenges. Consistently demonstrates and promotes the highest standards of quality in organizational processes and systems of the organization. Anticipates needs or problems and acts to meet or resolve responsibly, efficiently and effectively. Shares skills/knowledge with others by mentoring, coaching, teaching, or active committee participation. Exhibits a problem-solving attitude; seeks ways to improve processes, increase efficiency, and find solutions to current situations or to develop new methods and procedures.

 

 Responsibilities:

Oversees day-to-day operations of food services staff. Ensures the shift is appropriately staffed and provides necessary coverage in all food service areas. Demonstrates accountability for shift operations, service Responsible for coaching and counseling employees towards performance improvement. Provides staff education and training. Creates a high performing team through ongoing professional development. Manages team conflict and issues appropriate corrective actions, improvement plans and performance appraisals. Interviews and hires employees. Conducts orientation, onboarding and training. Responsible for handling complex financial transactions. Process opening and closing cash handling functions to include issuing and receiving cashier banks, reviewing cashier reports to determine overage, shortage of sales, performing cashier audits and processing and preparing cash deposits. Responsible for maintaining a safe, clean work environment and adhering to sanitation and safety standards. Conducts routine sanitation inspections of production areas, patient tray lines and the cafeteria. Coordinates cleaning schedules and repair/work orders. Reports and investigates customer concerns regarding the safety and sanitation of food. Demonstrate good rapport and cooperative working relationship with all members of the department and Cancer Center staff.

 

 

Credentials and Qualifications:

High school diploma/GED Two (2) years' experience working in a hospital, commercial restaurant or other food service operation. The ability to accurately follow oral and written instructions, and to accurately follow instructions when using, disposing of and mixing chemicals. Valid Florida Driver's License upon hire.

 

Preferred Experience:

Prior experience as a lead/mentor