About IPsoft
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 13 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the largest global IT services providers.
As a SQL Database Administrator, you will be part of a team of Database Administrators remotely supporting multiple SQL Server installations on our client’s systems all over the world. You will be working with our clients on database projects and proactively ensuring optimal availability and performance of the database systems. You will be responsible for troubleshooting and problem solving of SQL issues that arise while working concurrently with multiple priorities.
The MSSQL Database Administrator (DBA) is responsible for providing database technical support for ALL client databases in multi-environment (production to non-production).
As part of operations support, DBA is expected to work in 24x7 support model.
It is extremely important to understand and be aligned to the ITIL process while delivering the Operational support service to our client.
Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests,
fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g: database backups, maintenance,
monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database
related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
This MS SQL Server DBA role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
QualificationsBachelor's or Master's Degree in Computer Science, related field or demonstrated equivalent work experience+5 years' experience SQL Server Backup strategy, review and maintenance, SQL Server product installation, Database installation and deployment, security administration, review and audit, performance tuning, server sizing and configuration, recovery, cleanup and refreshStrong aptitude for learning new technologiesExcellent interdepartmental collaboration and teaming abilitiesStrong organizational and multitasking abilityExcellent trouble shooting skill using logic and reasonAbility to work in a fast paced, highly dynamic environmentExcellent customer service skillsAbility to perform tasks with minimal direction and guidanceStrong experience in Database Administration in SQL Server ( 2005 -2014 )Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server.
Rock star Preferred
Experience in replication, log shipping, database mirroring and AlwaysOn Availability Group.Experience in ClusteringPowerShellExperience with Integration Services, SSAS and Reporting ServicesStrong customer focus; ability to focus on the client's requirements and exceed expectationsAdditional Information• Competitive Base Salary
• Medical Insurance, Dental Insurance and Vision Care
• Life Insurance
• Short Term and Long Term Disability Insurance
• 401(k) Plan
• Flexible Spending Accounts: Health Care, Dependent Care, Transit
• Paid time off