You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role?

In this role, you will be responsible for working in partnership with Engineering and Product Management teams to manage execution and delivery of software to market. This role uses agile methodology values, principles, and practices to plan, manage deliver solutions, while gaining insights and fostering continuous improvement in the teams.

Facilitate and Leads Teams:

Facilitates Agile events and ceremonies that help the Engineering team deliver value incrementally and iteratively; embeds Agile ways of working. Drives the team's contribution throughout the Program Increment (PI) through coaching and facilitating team level events. Supports the team in achieving the PI objectives and improves the team’s long-term performance via coaching and encouraging continuous improvement in ways of working. Supports and coaches Product Owners through all agile ceremonies and fosters continuous delivery of business value to end users. Raises and provides visibility around gaps, impediments, risks, and dependencies. Ensures impediments are visible and tracked through to resolution, escalating when necessary. Fosters practices for identifying, tracking, and resolving cross-team dependencies within the team. Monitors progress and impact over time by tracking, identifying, and improving delivery effectiveness metrics while increasing agile maturity.

Leadership and Coaching:

Coach leaders, teams, and Product Owners in Lean-Agile practices and mindsets.  Live the Agile and SAFe Core Values and Principles.  Encourage diversity of thought and demonstrate an open mindset.  Foster a culture of trust and leadership in others.  Champion a learning culture to drive continuous improvements and standardization.  Respectfully and purposefully challenge the status quo.  Inspire collaboration and quality practices between system architects, Agile teams, and product teams. Promote compliance with SDLC standards across the team Ensure data integrity and compliance for the team within the Agile Management tools. Influence without authority through effective change and leadership management. Be a champion of the agile mindset.

Minimum Qualifications

Bachelor’s Degree required; computer science, computer engineering, or equivalent work experience preferred. 5+ years of Scrum Master/Agile Champion experience, Program/Project Manager, and/or 5+ years relevant Technical Program Management experience required.  Experience facilitating Agile, Scrum, or other rapid application development teams to deliver solutions.  Current/active CSM certification required; PMP/PMP-ACP or CSPO certification a plus.  Ability to influence and gain alignment at all levels of the organization including senior leadership.  Drive continuous improvement through transformational leadership. Ability to drive value delivery and agile maturity across the team  Build high trust and creditability across the organization through deep domain knowledge of the business. Strong facilitation and communication skills.  Show skill in Agile/Lean/SAFe Principles and Frameworks quality and testing best practices.

Preferred Qualifications

Industry and Company Knowledge.  Finance portfolio experience preferred. Experience managing budget/team financials Experience managing multiple large scrum teams Technical Skills Understand the team’s technical platforms and applications to gain Domian Knowledge Understand Finance Technology Industry Trends

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.