Essential Duties and Responsibilities:
- Serve as the liaison and subject matter expert to a portfolio of projects, including large and high-risk projects, ensuring requirements are met and intended benefits are realized through the effective use of data via a range of visualizations (e.g., dashboards, reports) and alerts while instituting standards and best practices.
- Facilitate discussion among process stakeholders (both technical and non-technical) to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence/reporting needs and requirements.
- Plan and execute analysis – often interrogating data, operational processes and source systems to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance to recommend improvements or correct performance.
- Mentor, train, and provide guidance, background information, and support to managers, analysts and others on standards and best practices in business/operational analysis, interpretation and effective use of data visualizations, process models and other analysis artifacts.
- Independently deliver analytic solutions and Level 2 (or higher) service delivery for a variety of complex business/analytic needs for production projects, often under urgent deadlines.
- Collaborate with development teams to identify, solution, test and release defect fixes and enhancements needed to core analytic products.
- Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
- Capture, define, document, and maintain accurate and correctly detailed BPMN 2.0-based process models.
- Create and manage allied process documentation including business needs statements, business requirements, use case documentation, test plans, report specifications; ensuring documentation is accurate, correctly detailed, maintained and organized in the appropriate repository.
- Experience working in or supporting finance and accounting is preferred- Experience in advanced SQL skills in the domain of reporting, analytics, and data analysis- Experience in Excel as a vehicle for ad hoc reporting and dashboard prototyping- Experience in leading dashboard and reporting projects- Experience in dashboard development tools (e.g., Tableau, Qlik, MS BI) and dashboard prototyping- Strong communication and documentation writing- Academic degree in analytics or data science is preferred and should include training in dashboard design theory Minimum Requirements- Bachelor's degree from an accredited college or university in Business Analytics, Information Systems, Public Policy, Statistics or other area focused on quantitative analytics or applied mathematics (advanced degree preferred).
- 5+ years of experience in an analytical or technical role working with data.
- 3+ years of experience working with operations, preferably in the Government or Healthcare industry.
- Skilled in analytics using enterprise business intelligence platforms, such as MicroStrategy, Tableau, Qlik, Power BI, etc.
- Problem Solving/Analysis.
- Strong Customer/Client Focus.
- Effective verbal and written communications.
- Requirements Engineering.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)- Preferred Windows or Mac (no Chromebooks)
- OS for Windows - Windows 10 or newer
- OS for Mac - Big Sur (11.01.1+); Catalina (10.15), MacOS (up to 12.5) or newer
- Connectivity to the Internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net) - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router- Private work area and adequate power source - Must currently and permanently reside in the Continental US EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.