Transform technology into opportunity as an Audio Visual Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Audio Visual Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Audio Visual Engineer  joining our team to support our intelligence customer in Springfield, VA or St. Louis, MO.

HOW AN AUDIO VISUAL ENGINEER WILL MAKE AN IMPACT

You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.

Tasks and responsibilities in this role include, but are not limited to the following:

·         Daily conference room checks: verify all equipment is online, functioning and charged

·         Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity

·         Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup

·         Log all transactions with customers in ServiceNow

·         Troubleshoot and resolve AV issues

WHAT YOU’LL NEED TO SUCCEED:

Qualifications:

·         BS and 5+ years of experience and/or equivalent combination of years of experience/education

·         Experience supporting telephony, video, network and/or other collaboration devices

·         Experience providing customer service and end user support

·         Hands on experience troubleshooting and resolving A/V issues

·         Strong written and verbal communication skills

·         Desired Skills:

·         Minimum of four years' experience with AV technologies

·         Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Location: Customer Site

US Citizenship Required

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

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