Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

Amazon Business (AB) Strategic Adoption Managers (SAMs) work with Strategic Account Executives (SAEs) to develop the strategy and solutions that help our largest Customers transform how they purchase for work using AB.

The SAM will develop relationships with Customer purchasing, finance, and and other business leadership personas to understand Customer challenges. As "go deep" experts within AB, SAMs use problem solving, data analysis, best practice, and creativity to structure programs that incorporate AB into Customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.

The Strategic Adoption Management team is most like an "Account Management" role within the Strategic Sales organization; While SAMs may identify new points of contact within customer accounts, SAMs do not develop net-new customers or business.

Roles and Responsibilities:
· Manage multiple concurrent Customer projects across a variety of industries

· Accelerate AB adoption through key Initiatives including data analysis, surveys, user outreach, AB specific programs, and relationship building

· Analyze Customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance

· Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions

· Oversee program execution including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams

· Meet or exceed targets for Customer spend adoption

· Define requirements, scope program, and provide recommendations utilizing AB solutions.

· Look around corners to make sound, Customer obsessed recommendations

· Provide timely, clear and concise, and complete communications to Customer and Amazon Business Leadership

· Assess program risks, anticipate challenges, and request support in escalation management when necessary

· Relay Customer needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams

This role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, Tempe AZ and Seattle WA. 
Other locations may be possible upon further consideration.