The Change Management Specialist plays a major role in leading organizational change strategies and methodologies. This individual is responsible for creating, and implementing change management strategies and frameworks that drive faster adoption, minimize resistance, and ensure change goals are achieved. The Change Management Specialist focuses primarily on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. This individual also collects data and gathers feedback in order to provide insights into the effectiveness of change efforts. This individual will be leading large scale organization-wide initiatives.  Importantly, the Change Management Specialist’s work contributes to larger organizational development initiatives.

The Change Management Specialist coaches executive leaders, senior leaders, and all managers as they support employees’ transitions. This individual also supports project teams in integrating change management activities into project plans. While the Change Management Specialist may or may not have supervisory responsibility, this person works through and with others to succeed.                                   

Essential Duties and Responsibilities:

Developing, leading, executing comprehensive and customized organizational change management strategies and plans, across all dimensions of organizational change. Develop overall change and stakeholder engagement plan for the UFG Executive Team, Senior Leadership and their teams across multiple regions. Develop tools and resources to help leaders manage change. Identifying and documenting organizational impacts of change initiatives and planning strategies that lead to successful adoption. Assessing organizational cultures, capabilities, and alignment to effectively tailor change management approaches. Define and measure success metrics and monitor change progress Leading stakeholder analysis efforts, conducting stakeholder interviews, analyzing needs and synthesizing findings. Effectively engaging senior leaders as sponsors of change. Identifying change risks and developing mitigation strategies. Analyzing training, communications, adoption, change network, and performance support needs, and developing and delivering appropriate solutions. Project management and leadership of change activities, which includes managing the change portfolio and change load. Consults with, and coaches project teams, and coordinates efforts with all specialists who are supporting change implementation. Managing stakeholder expectations and engagement. Plans for long-term sustainability of organizational changes. Evaluate and ensure user readiness Measuring and assessing the effectiveness and ROI of change activities.

Qualifications:

Education:

Bachelor’s Degree in business, HR, management, or other related fields of study Advanced Degree or accredited change management certification required

Experience:

5+ years of experience providing change management solutions in support of large-scale business or technology change projects, as well as organization and strategic projects 5+ years’ experience in the areas of communications, training, and support, leadership engagement or change management. Established track record of successfully leading multiple enterprise-wide change management programs

Knowledge, skills & abilities:

High business acumen and understanding of organization issues and challenges. Familiarity with organizational strategic planning and the role change management plays in ensuring successful planning an execution. A strong understanding of how people go through change and the change process. Ability to network and collaborate cross-functionally. Ability to relate to all level of the organization to build credibility and generate buy-in to change. Ability to influence others and move toward a common goal Interpersonal skills with the ability to develop a deep and broad network of influence. Strong leadership skills with the ability to drive collaboration and cooperation across the company.  Superior communication skills with the ability to communicate effectively at all levels of the organization. Ability to partner with other leaders and gather support behind a new program, process or procedural change. Ability to generate innovative and creative solutions that suits the company culture, objectives and supports operational excellence. Ability to handle confidential information and material with the highest degree of professional responsibility. Resilient and tenacious with a propensity to persevere