Sr Cloud Delivery Eng
Deltek Systems
9843BRCompany Summary:As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.comAuto req ID:9843BRExternal Job Title:Sr. Cloud Delivery EngineerPosition Responsibilities:
Overview:
We are looking for a seasoned Senior Delivery Release Engineer to be part of a release team delivering SaaS application upgrades and updates, while driving the automation and efficiency of the release processes in our cloud environments. This role is pivotal in ensuring that our cloud-based applications are delivered with precision, reliability, and speed. The ideal candidate will bring extensive experience in cloud operations, automation, and release management, with a deep understanding of Windows, Linux, MSSQL and Oracle DBs, AWS and Oracle Cloud Infrastructure (OCI).
+ Collaborate on the implementation, design and management of release processes across multi-cloud environments, ensuring the seamless deployment and delivery of cloud application updates and upgrades to our SaaS product.
+ Work closely with the core automation team to provide requirements and contribute to the development of base automation code, ensuring it meets release team needs.
+ Work closely with DevOps, development engineering, and operations teams to identify and implement process automation opportunities, reducing manual intervention and operational risks, and ensuring alignment with core automation strategies.
+ Monitor and optimize the performance of release operations, collaborating on the use of automation tools to proactively address potential issues and ensure high availability, while maintaining the handed-off code.
+ Assist in utilizing event-driven automation frameworks, such as OCI Events and AWS Lambda, by providing requirements and ensuring their integration into the core automation code, enhancing operational resilience.
+ Provide technical guidance to other team globally distributed team members, Identify opportunities for process automation, show accountability in creating process improvement and team training initiatives while promoting best practices in release automation and ensuring proper maintenance of the core automation code.
+ Ensure all release processes comply with security standards and best practices, effectively mitigating risks associated with cloud deployments.
+ Collaborate on the development and maintenance of comprehensive documentation for release processes, automation scripts, and infrastructure configurations, ensuring alignment with the core automation codebase.
+ Oversee Release Data Management: Ensure that all release tasks and environment records are meticulously documented and maintained in ServiceNow, adhering to rigorous data quality and consistency standards, and ensuring consistency with core automation practices.
+ A customer service mindset is key.
Work Location:India-RemoteQualifications:
Must-have skills/experience:
3 years’ experience in using various programming or scripting languages such as PowerShell and Python or similar well-known languages.
5 years’ experience in using MSSQL, Oracle, or similar database systems.
Experience in creating both simple and complex database queries and creating SQL scripts.
3 years’ experience in supporting any of the following fields:
Enterprise customer-facing application, computing platforms, and systems; or Operation, Automation, DevOps, Delivery Engineer, Service Reliability Engineer, or similar field.
L3 and L4 application troubleshooting experience with the ability to identify and document the root cause of application issues.
Experience with AWS and OCI, and experience with cloud container services such as ECS, EKS, or AKS is a major plus.
Willing to work on permanent mid or night shift, Tuesday to Saturday, and amenable to changes on schedule depending on business needs.
Nice-to-have skills/ experience:
Familiarity with Jenkins for CI/CD pipeline management, Ansible Tower for configuration management, and Terraform for infrastructure as code is a significant bonus for this role.
Experience with enterprise monitoring, management tools, ticketing tools, and log management systems.
Diverse range of technical and operational interests and capabilities, including Linux, Microsoft Server, Internet Information Services (IIS), MySQL, Oracle DBMS, SQL Server, virtualization, monitoring, and automation technologies.
Travel Requirements:NoApplicant Privacy Notice:Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice (https://education.deltek.com/web/du\_internal/Recruitment/Applicant Privacy Notice.pdf) . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.Business Summary:The Deltek Global Cloud team focuses on the delivery of first-class services and solutions for our customers. We are an innovative and dynamic team that is passionate about transforming the Deltek cloud services that power our customers' project success. Our diverse, global team works cross-functionally to make an impact on the business. If you want to work in a transformational environment, where education and training are encouraged, consider Deltek as the next step in your career!
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