Job Summary

Lead large and/or complex projects or capabilities and direct the full research cycle. Drive knowledge building for categories / key customers and develop high performing teams.

Are you passionate about brands and scents? Then you might be interested in a role as Senior Consumer Insights Manager and become part of our industry leading team in IFF’s Fabric Care Innovation Center located in Hilversum, the Netherlands.

Job Description

As Senior Consumer Insights Manager you represent the voice of the consumer within IFF and help to build powerful insights driving innovation and adding value to our clients and consumers. Reporting to the Director, Marketing & Consumer Insights, Consumer Fragrances for EAME, you will help identify and translate data-driven, actionable insights along with competitive and market analyses into more effective innovation and collaborate with key stakeholders to develop clear and strategic fragrance offerings. You will also manage consumer testing across Fabric Care categories, collect test data for statistical analysis, interpreting and communicating test results and efficiently manage resources.

ABOUT YOU

To be successful in this role, you will have an analytical and creative mindset with knowledge of innovation landscape.  You must be an independent, strategic and creative thinker who is a strong team player and willing to take on additional responsibilities, as necessary.  You will also possess the ability to work in a fast-paced ever-changing environment and have exceptional interpersonal and communication skills.

AS A CONSUMER INSIGHTS MANAGER, YOU WILL SPEND YOUR TIME…

Driving both qualitative and quantitative creative research to create and champion strategic recommendations based on data, market trends and consumer facts

Synthesizing research findings into actionable insights for the Fabric Care teams, backed by robust data

Analyzing existing data to uncover fact-based insights and partner with commercial, marketing, and creative teams to develop holistic offerings

Ensure that key insights are understood and can be effectively leveraged to secure customer briefs as well as promote CI capabilities to both Account Managers and directly to customers whenever needed.

Briefing vendors and assess proposals against aims, objectives and budgets

Delivering against the company and team goals and timelines, tailoring research approaches accordingly

Solid experience, preferably in the Fragrance Industry or in related industries

REQUIRED SKILLS AND EXPERIENCE

Analytical and creative mindset with knowledge of innovation landscape

Knowledge of leading-edge qualitative methodologies and appreciation of quantitative consumer research

Ability to work in a fast-paced ever-changing environment

Exceptional interpersonal and communication skills

Self-motivation and the ability to juggle an array of tasks

Must have at least 5 to 7 years of experience with analyzing data, quantitative research and / or consumer insights.

Solid experience preferably in the Fragrance Industry or in related industry

Must be an independent, strategic, and creative thinker who is a strong team player and willing to take on additional responsibilities as necessary

Skilled in Excel and PowerPoint, and Statistical software

Fluent in English

Bachelor's degree is required.

Preferred: Master's Degree in Statistics, Market Research or Psychology

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more