Job Description A client of Insight Global is looking to hire a Senior Desktop Support Analyst to join their Endpoint Services Team in Corpus Christi, TX. In this role you will provide IT support to our the refinery and work in partnership with business stakeholders and IT groups across the organization to deliver IT programs and services. You will be responsible for providing local, hands-on technical support and training for plant employee, troubleshooting and resolving IT hardware and software issues, setting up and supporting workstations and peripheral devices (e.g., monitors, docking stations, etc.), etc. This position will be onsite 5 days a week, operating on a 9/80 schedule and is a contract to hire model. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Experience supporting Windows OS environments and setting up PC devices  6+ years of experience troubleshooting hardware and software related issues  Workstation support (printers, physical desktops, scanners, phones, etc.)  Experience providing direct (remote or in-person) technical support to customers  Experience with using and supporting Microsoft 365 products and services, including MS Teams and SharePoint Experience installing and/or troubleshooting servers and network infrastructure (e.g., switches, wireless access points, firewalls, etc.)  Experience using ServiceNow for tracking incidents and requests  Experience using Microsoft SCCM and/or Microsoft Intune  Experience with PowerShell scripting  Experience managing accounts in Active Directory and/or Azure AD  Experience in process control and/or industrial environments.  Experience in supporting an enterprise environment or industrial/plant environment* null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.