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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Sr DevOps Engineer (Storage)
Office hybrid in McLean, VA or Bellevue, WA

As a Senior DevOps Engineer at Salesforce, you will be part of the Infrastructure Strategy and Datacenter Operations organization, a dynamic, distributed team delivering and supporting technology infrastructure to meet the substantial growth needs of the business. In this role, you will collaborate with the Systems, Network, Database and Storage Engineering teams in delivering innovative solutions in an agile and dynamic environment. A successful candidate will have the ability to communicate and demonstrate both deep and broad knowledge across multiple areas of information technology in support of a SaaS infrastructure. We are looking for hardworking technologists who thrives on efficiency by contributing to the development of standards, processes, and automation requirements that lead to operational excellence.

Responsibilities include:

Must provide effort estimation and complete work based on a schedule of activities in coordination with engineering and project management leadership.Implement Salesforce production Change Management, Problem Management and Incident Response proceduresDevelop, document and drive standards across the infrastructure and ensure that we are fully aligned with those standards and policiesBuild and maintain infrastructure automation software and scripting.Detail operational processes and procedures to optimize support and management of deployed systems.Assist internal Salesforce Technology teams in performing production operations tasks including systems monitoring, performing diagnostics, problem isolation and solution deployment by providing expert-level operational support (training and on-call support).Provide engineering critical issue support and technical expertise for storage-related issues

Required Skills:

Be kind.Minimum of 5 years of proven ability (H/W and S/W) implementing high-volume, high-availability Dell storage solutions in a large enterprise environment (eCommerce or Web scale experience desirable).Proven experience and ability to work proficiently within server operating systems (Linux/Solaris) including file system, volume management software, and networking concepts.Minimum 4 years DevOps experience developing, reviewing and maintaining software code and applications supporting large-scale storage solutions.Advanced scripting skills in Perl/Python with the ability to provide requirements for task automation, and resource monitoring.Experience with the Cisco MDS, HBA firmware, multi-path software, and SAN fabric management.Experience in several different forms of replication (e.g. SRDF, TrueCopy/HUR, Oracle Image Copy).Experience with handling storage for Oracle RAC databases.Experience with command line tools for Dell, NetApp and Cisco MDS.Confirmed experience completing upgrades, capacity increases, and reallocation of storage resources.Mature troubleshooting and performance monitoring skills.Excellent communication skills, both written and verbal.Hands-on experience with production hardware life-cycle management.Solid understanding of system hardening standard processes, methods and access control methodologies.Prior experience working within a regulatory compliance framework.A proven passion for excellence.Knowledge of SAN technologies (FCIP, encryption, fabric design and standard processes).

Desired Skills/ Experience:

Knowledge of Agile Development or Scrum Project Management methodologies.Strong interpersonal and relationship building skills, conducive to team development.Experience working with geographically dispersed teams.Knowledge of ITIL Industry practices.Prior understanding of Agile/Scrum methodologies.Experience with public cloud (AWS, GCP).

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.