** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

JOB SCOPE

Responsible for directing and managing the Inside Plant Operations staff and facilities. Implement structured, consistent and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including technical services and plant maintenance. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support.

DUTIES AND RESPONSIBILITES

Develop an effective Inside Plant Leadership team and assist them with developing their direct reports as to drive a high-performance culture and environment.Lead a structured and disciplined work team to produce exceptional results delivering the customer experience.Oversee designated inside plant operations which include facilities & electronics, powering, cooling, cabling, TVRO, FCC Compliance and provide direct hands-on support for other network operations teams for all Headends and HubsProvide engineering operational support and direction for new or existing technologies and current operational initiatives.Evaluate and consult with all levels of leadership regarding technical operations, strategic planning, Construction, Systems techs and network operations.Direct quality control programs for engineering operations and consistent operational procedures.Ensure current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards.Oversee and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission and other government agencies.Ensure adherence to company TQA policies.Direct capital budget process for ISP within Region, execute approved budget plan.Lead and participate in succession planning.Perform other duties as requested.

BASIC/MINIMUM QUALIFICATIONS

Bachelor's degree in engineering or related field, or equivalent work experienceMinimum ten (10) years of network operations/engineering experienceMinimum six (6) years of management experienceMinimum three (3) years of project management experience

ADDITIONAL JOB QUALIFICATIONS

Industry and vendor specific certifications and trainingAdvanced knowledge of HFC and all FCC compliance reports and other rules and regulationsProven leader with progressive responsibilityAdvanced knowledge of telecom / cable products and servicesKnowledge of Analog Transmission Line, Fiber Optic and Electronic theoryComprehensive understanding of HVAC and power distribution systemsComprehensive understanding of OSHA rules and regulations, both federal and stateKnowledge of National Electric & National Electric Safety Code and FCC regulationsAbility to make decisions and solve problems while working under pressureAble to supervise and motivate others and handle multiple projects and tasksMust lead by example / mentorAbility to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner

WORKING CONDITIONS

Exposure to moderate noise levelTravel Required

#LI-AK

EIP800 2024-44138 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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