At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Position Summary:
The Sr. Director, IT Operations & Risk is a senior leadership role responsible for overseeing the seamless operation and strategic direction of the organization’s IT infrastructure and Service Management while also managing and mitigating risks associated with technology and information systems. This role combines deep technical expertise with a strong focus on governance, risk management, and compliance (GRC) to ensure that IT services are reliable, secure, and aligned with business objectives.
Essential Functions:
Lead and manage the IT operations team, providing direction, mentorship, and performance management.
Foster a culture of collaboration, innovation, and continuous improvement within the IT department.
Develop and implement IT operational policies, procedures, and best practices.
Oversee the management and maintenance of IT infrastructure, including servers, networks, and data centers.
Ensure high availability, reliability, and security of IT systems and services.
Implement and manage disaster recovery and business continuity plans.
Manage the IT operations budget, ensuring cost-effective use of resources.
Oversee the procurement of IT equipment, software, and services.
Optimize resource allocation to meet current and future IT needs.
Ensure compliance with relevant regulations, standards, and policies related to IT operations.
Implement robust security measures to protect company data and IT assets.
Conduct regular security assessments and audits to identify and mitigate risks.
Manage relationships with external vendors and service providers.
Negotiate contracts and service level agreements to ensure quality and cost-effectiveness.
Monitor vendor performance and address any issues that arise.
Developing and maintaining disaster recovery and business continuity plans, ensuring the organization can quickly recover from disruptions and continue critical operations.
Monitoring and reporting on the performance of IT operations and services, using key performance indicators (KPIs) and metrics to drive continuous improvement.
Understand the company’s business model and objectives, and develop strategies to contribute to its success
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Qualitfications:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field; Master's degree preferred.
Proven experience (typically 15+ years) in IT strategy, planning, and governance roles, with a track record of success in a senior leadership role.
Strong leadership, team-building, and people management skills
Deep understanding of IT infrastructure, systems, and applications.
Excellent problem-solving, analytical, and strategic thinking abilities.
In-depth knowledge of cybersecurity practices and compliance requirements.
Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
Demonstrated experience in change management, project management, and talent development.
Experience: Extensive experience in IT operations, often with a background in IT management or a related field.
Our Values:
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity:
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.