Toronto, ON, CA
18 hours ago
Sr Director-Utilities Client Partner

We are looking for a dynamic and results-drivenUtilities Client Partner to join our team. In this role, you will develop and nurture strong relationships with key utilities clients, understand their business needs, and provide strategic IT solutions that deliver tangible business value. You will play a crucial role in driving customer trust, business growth, and the overall success of client engagements within the Utilities sector.

Key responsibilities:In-depth expertise in the Utilities sector with deep understanding of client transformation portfolios and related value drivers. Develop client value propositions in support leveraging strong understanding of Utility Operations and IT / OT Technology landscape.Serve as a trusted advisor to clients, delivering strategic guidance on technology solutions that align with their business goals.Collaborate with internal teams to ensure the seamless delivery of innovative solutions tailored to client needs.Identify and capitalize on new business opportunities within existing client accounts, driving revenue growth through upselling and cross-selling initiatives.Stay abreast of industry trends, emerging technologies, and competitive landscape to effectively position offerings and differentiate services.Lead client engagement activities, including presentations, workshops, and meetings with key stakeholders.Act as the primary liaison between clients and internal teams, ensuring clear communication and alignment throughout the project lifecycle.Drive client satisfaction and retention by delivering exceptional service, exceeding expectations, and building long-term relationships.Contribute to the creation of marketing collateral, case studies, and thought leadership content that highlights our expertise and success stories in the Utilities and Energy sectors.Required SkillsBachelor’s degree in business, Engineering, or a related field; MBA or advanced degree preferred.Minimum of 5 years of experience in a client-facing role within the Engineering or OT industry, with a focus on the Utilities sector in Ontario.Strong knowledge of IT/OT application landscape for Utilities, including familiarity with industry-specific technologies and standards and associated impact to Operations (i.e. Control Room, etc)Proven hands-on experience in transformation program pre-sales, with a track record of successfully building and maintaining client relationships, driving revenue growth, and achieving business objectives.Exceptional communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.A strategic thinker with a customer-centric mindset, passionate about delivering innovative solutions to meet client needs.Strong leadership capabilities, a self-motivated team player, and the ability to thrive in a fast-paced, dynamic environment.Established reputation and solid relationships within the consulting industry, particularly with Utilities sector clients.Willingness to travel as needed to meet clients and attend industry events.

If you are a results-oriented professional with a deep understanding of the Utilities sector and a passion for driving business value through technology solutions, we would love to hear from you.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleaguesFlexible work options enabling time and location-based flexibilityCompany-provided home office equipmentVirtual collaboration and productivity tools to enable hybrid teamsComprehensive benefits program (Health, Welfare, Retirement and Paid time off)Other perks and wellness benefits like discount programs, and gym/studio access.Paid Parental Leave and coaching, baby welcome gift, and family care/illness daysBack-up childcare/elder care, childcare discounts, and subsidized virtual tutoringTuition assistance and weekly hot skill development opportunitiesExperiential, high-impact learning series events

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

We are looking for a dynamic and results-drivenUtilities Client Partner to join our team. In this role, you will develop and nurture strong relationships with key utilities clients, understand their business needs, and provide strategic IT solutions that deliver tangible business value. You will play a crucial role in driving customer trust, business growth, and the overall success of client engagements within the Utilities sector.

Key responsibilities:In-depth expertise in the Utilities sector with deep understanding of client transformation portfolios and related value drivers. Develop client value propositions in support leveraging strong understanding of Utility Operations and IT / OT Technology landscape.Serve as a trusted advisor to clients, delivering strategic guidance on technology solutions that align with their business goals.Collaborate with internal teams to ensure the seamless delivery of innovative solutions tailored to client needs.Identify and capitalize on new business opportunities within existing client accounts, driving revenue growth through upselling and cross-selling initiatives.Stay abreast of industry trends, emerging technologies, and competitive landscape to effectively position offerings and differentiate services.Lead client engagement activities, including presentations, workshops, and meetings with key stakeholders.Act as the primary liaison between clients and internal teams, ensuring clear communication and alignment throughout the project lifecycle.Drive client satisfaction and retention by delivering exceptional service, exceeding expectations, and building long-term relationships.Contribute to the creation of marketing collateral, case studies, and thought leadership content that highlights our expertise and success stories in the Utilities and Energy sectors.Required SkillsBachelor’s degree in business, Engineering, or a related field; MBA or advanced degree preferred.Minimum of 5 years of experience in a client-facing role within the Engineering or OT industry, with a focus on the Utilities sector in Ontario.Strong knowledge of IT/OT application landscape for Utilities, including familiarity with industry-specific technologies and standards and associated impact to Operations (i.e. Control Room, etc)Proven hands-on experience in transformation program pre-sales, with a track record of successfully building and maintaining client relationships, driving revenue growth, and achieving business objectives.Exceptional communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.A strategic thinker with a customer-centric mindset, passionate about delivering innovative solutions to meet client needs.Strong leadership capabilities, a self-motivated team player, and the ability to thrive in a fast-paced, dynamic environment.Established reputation and solid relationships within the consulting industry, particularly with Utilities sector clients.Willingness to travel as needed to meet clients and attend industry events.

If you are a results-oriented professional with a deep understanding of the Utilities sector and a passion for driving business value through technology solutions, we would love to hear from you.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleaguesFlexible work options enabling time and location-based flexibilityCompany-provided home office equipmentVirtual collaboration and productivity tools to enable hybrid teamsComprehensive benefits program (Health, Welfare, Retirement and Paid time off)Other perks and wellness benefits like discount programs, and gym/studio access.Paid Parental Leave and coaching, baby welcome gift, and family care/illness daysBack-up childcare/elder care, childcare discounts, and subsidized virtual tutoringTuition assistance and weekly hot skill development opportunitiesExperiential, high-impact learning series events

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

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