**Description** **Introduction** CSG Ambulatory EHR Operations- is responsible for the development and deployment of enterprise implementation standards for operation initiatives across the enterprise for both clinical and non-clinical end users. This includes all phases of the project lifecycle including but not limited to determining strategic project timeline, leading front office and clinical discovery, validating vendor services, determine the educational and communication strategy, resource management, and leading a successful implementation. This team is responsible for developing, implementing and evaluating processes that support AEHR processes and HCA enterprise-wide implementations. **Job Summary and Qualifications** + Identifies, documents, reinforces, socializes, suggests, and improves processes, standards, and best practices, as needed for AEHR and enterprise-wide implementation of eCW, Experity, Epic, Cerner, and Meditech + Partner with ITG, division teams, AEHR to develop, deploy and maintain department processes, documentation, and collect lessons learned for implementations across the enterprise of eCW, Experity, Epic, Cerner, and Meditech + Cultivates communication processes and aligned flow of data across each of the AEHR team, Division Mangers, CPSS, ITG, Parallon and all other applicable departments + Possesses excellent written and oral communication skills + Proactively and regularly meet with business owners in ITG, AEHR and division/corporate leadership to document assumptions, prepare and guide them in their roles as executive sponsors + Collaborate with key members of the Implementation Team, Project Directors, Corporate ITG and Division Managers, and CPSS to manage and solve issues identified during the implementation process + Collaborate with clinical professionals and other stakeholders across the enterprise for continuous review of process for review + Work with key business stakeholders across the enterprise, to facilitate a continuous improvement environment to support an ongoing program of change with all standard EHRs + Leads and facilitates LEAN/process improvement-based workshops to drive ideas and solutions with corporate, Division Managers, and CPSS + Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working + Identify trends and process variations as part of establishing a continuous improvement monitoring system for the enterprise standard implementation process + Elicit and drives process change using document analysis, workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis + Partners with various teams and leadership to ensure the business impact and project objectives/dependencies are identified and addressed in enterprise-wide implementations + Completes post implementation reviews across the enterprise to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects from eCW, Meditech, Cerner, Epic, and Experity + Stays abreast of system changes and updates as well as organizational policies, procedures, and workflows related to EHR implementations + Adheres to all HCA Healthcare and PSG policies, procedures and practices. + Performs other duties and special projects as assigned. EDUCATION: + Bachelor’s Degree is required + Six Sigma a plus + PMP a plus EXPERIENCE: + Previous experience with implementation of an electronic health record in a hospital or outpatient setting + Experience with business process improvement (i.e. Lean) + Excellent interpersonal skills and ability to work with cross-functional departments + Ability to multi-task and prioritize multiple projects + Excellent written and oral presentation skills with solid communication capabilities and practices + Ability to interface and communicate effectively with all levels of employees, management and diverse audiences **Benefits** HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) _Note: Eligibility for benefits may vary by location._ Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Sr EHR Analyst Process Improvement WFH where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Sr EHR Analyst Process Improvement WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.