JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

Manage the Integrated Facilities Management (IFM) & GMP operations for our client in the pharmaceutical industry. Serves as the JLL Client Relationship Manager with client stakeholders for their campus and associated buildings.Establish a “Safety First” culture on the site and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviors.Maintain interface with key client stakeholders, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact tenant relations issues.Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information.Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.Have a strong focus ensuring our JLL staff and 3rd party vendor partners meet all EHS, GxP, SLA, KPI, Satisfaction Surveys and Scope of Work (SOP) requirements.Understand in detail the contract scope and manage to that delivery while also recognizing opportunities to improve customer experience, outcomes and/or operational savings.Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography.Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process.Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress.Recognize success of the team and the individual using appropriate recognition and rewards.
Support the IFM Team in the implementation of short and long-term projects for the client. Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative.Oversee multiple facilities of different functions.Supervise vendor performance during normal and off hours including weekends when necessary.Any and all other duties and tasks assigned.
Requirements8+ years of relevant working experience in a GMP facility or similarly regulated industryBachelor's Degree in Engineering, Facilities Management, Business Management, of equivalent combination of experience and educationStrong leadership and relationship building skillsStrong interpersonal skills and problem-solving abilityExcellent verbal/written communication and presentation skillsKnowledge of standard business and accounting practicesProficient in Microsoft Office programs such as Excel, Outlook, Word, etc.

Location:

On-site –Rocky Mount, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.