Sr Field Service Engineer-Analytical Job ID 191319 Posted 10-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) San Francisco - California - United States of America Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry. **About the Role** As a CBRE Laboratory Instrument Services Sr. Technician, you will maintain, and complete the major repairs of scientific instrumentation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. This is a traveling role within the California, San Francisco bay area. **Must have chromatography equipment experience** **What You’ll Do:** + Perform installation, repair, PM and IQ/OQ/PQ services on analytical instruments (e.g., Agilent, Waters, Shimadzu, Thermo, and/or Dionex) at customer location or inhouse. + Maintains relationship with customer + Completes service report on each service ticket completion + Train customers and other service representatives on maintenance tasks + Take apart, examine, clean, fix, check, and take care of special equipment, systems, and controls. + Operate test equipment. This includes multimeters, frequency generators, and counters, galvanometers, digital logic probes, and oscilloscopes. + Coordinate the removal of equipment requiring extensive repairs during scheduled maintenance periods. + Troubleshoot, service or resolve problems while performing unscheduled work. + Record and report abnormal functions or out-of-tolerance conditions of equipment. If needed, start corrective action and documentation. + Review and document daily records of inspections, maintenance activity, repairs, and other work performed. + Coordinate with external contractors on repairs covered by maintenance agreements. Communicate with customer staff and outside contractors about the repair, and operation of equipment. + Locate part sources, estimate costs, and prepare requisitions. + Track instrument and part reliability; make alternate service, supplier, and parts recommendations. + Have some knowledge of standard principles with limited practical experience in applying them. + Lead by example and model behaviors that are consistent with CBRE RISE values. + Work within standardized procedures and practices to achieve objectives and meet deadlines. + Exchange straightforward information, ask questions, and check for understanding. **What You’ll Need:** + High School Diploma, GED, or trade school diploma with 2-3 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Must have appropriate license or certification where required by law. + Service knowledge of GC, HPLC, Purge & Trap, TOC, GC/MS & LC/MS + Ability to travel to various locations daily and interact with a broad range of clientele. Valid driver's license is required + Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. + Ability to use existing procedures to solve standard problems. + Experience with analyzing information and standard practices to make judgments. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with a strong inquisitive mindset. + Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations Why CBRE? + We offer comprehensive benefits such as health, vision and life insurance, 401k, and personal time off, among others. + Benefits: Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Field Service Engineer position is $100,000 annually and the maximum salary for the Sr. Field Service Engineer position is $125,000 position is annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)