Sr Field Service Engineer - Analytical- Los Angeles, CA Job ID 170482 Posted 24-Jul-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Dana Point - California - United States of America, Irvine - California - United States of America, Los Angeles - California - United States of America, Newport Beach - California - United States of America, Pasadena - California - United States of America, Santa Ana - California - United States of America Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry. **About the role** Performs advanced-level, scheduled, and unscheduled troubleshooting/services on specialty equipment, instruments, and systems specific to the pharmaceutical research & development industry. Possesses the in-depth technical knowledge required for performing complex, analytical service procedures, instrument qualifications, and calibration tasks. This role requires travel including local/ regional travel **Location:** Los Angeles and Orange County **What you’ll do** + Perform installation, repair, preventative maintenance, and IQ/OQ/PQ services on multi-vendor analytical instruments (e.g., Agilent, Waters, Shimadzu, Thermo, and Sciex) at customer locations or in-house. + Diagnose and troubleshoot operational problems on the following lab equipment (and/or equipment of similar complexity): GC, GC/MS, LC/MS (Single Quad and Triple Quad), ICPMS, HPLC/UPLC, All Associated OEM Chromatography Software Platforms, Related peripherals, e.g., headspace & autosampler. + Fixes/services or resolves problems while performing unscheduled work, as necessary. + Records and reports abnormal functions or out-of-tolerance conditions of equipment and initiates corrective action and documentation. + Reinstalls, tests, evaluates, calibrates, and maintains instruments or devices upon completion of repairs. + Documents daily records of inspections, maintenance activity, repairs, and other work performed within approved guidelines and procedures. + Coordinates with outside contractors regarding repairs covered by maintenance agreements. + Manages relationships with customers. + Completes service report on each service ticket completion. + Train customers and other service representatives on maintenance tasks + Participates in the growth of the region and company. **What You'll Need** + Must complete QMS training assigned to position title. + Must meet lawfully required customer/vendor credentialing requirements necessary to gain site access. These requirements vary by customer/vendor and may include but are not limited to post-employment background checks, various forms of drug testing, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. + Ability to travel to various locations daily and interact with a broad range of clientele. + Overnight travel will be required. + A valid driver's license is required. + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. + Ability to lift up to 50lbs. **Education/Training/Knowledge:** + 7+ years of field service experience is highly preferred. + Service knowledge of GC, HPLC/UPLC, GC/MS & LC/MS is required. + Bachelor’s degree in science (chemistry, analytical chemistry biochemistry, biotechnology, or similar) preferred or High School Diploma or equivalent experience with lab experience required. + Knowledge of lab practices, standard concepts, and test procedures for analytical instruments. **Why CBRE?** We offer comprehensive benefits such as health, vision, and life insurance, 401k, and personal time off, among others. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Field Service Engineer position is $115,000 annually and the maximum salary for the $150,000 position is annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)