Join a team recognized for leadership, innovation and diversity

Supervise a Field Service Engineering team for the Honeywell HK. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.

Key ResponsibilitiesSupervise team activities and performance Collect and report performance metricsDevelop team and team membersIdentify opportunities for process improvementAssign and supervise project workWE VALUEPrevious industry experienceExcellent communication skillsDemonstrated ability to influence at varying levels across the organizationDemonstrated ability to operate independentlyAbility to use experience to appropriately apply the established standardsDemonstrated ability to effective manage a team Previous customer service experienceAdditional InformationJOB ID: HRD248562Category: Customer ExperienceLocation: Unit 501, The Bay Hub, 17 Kai Cheung Rd, Kln Bay,Kln Bay,Kowloon,KOWLOON,999077,Hong KongExemptCustomer Experience (GLOBAL)