At AIG, we are reimagining the way we help customers to manage risk. Join us as a Sr Financial Lines Claims Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Main activities + Handle Financial Lines Major and Complex Claims (i.e. Cyber, D&O, E&O, IMI, EPL) from initial notification through to final settlement within an agreed level of authority and within service standards; + Review/input reserves timely and continually evaluating reserves during life of the claim to ensure accuracy of financial exposure. Identify and make reserve recommendations to management on claims evaluated greater than assigned authority; + Analyze and evaluate Financial Lines claims and ensure proactive claims handling; + Engage and oversee work of vendors, including counselors, accountants, experts and loss adjusters; + Develop and maintain strong relationships with customers & brokers; + Work closely with underwriters and distribution to develop a thorough understanding of the business and contribute to “best practice” overall. What you’ll need to succeed + Bachelor’s degree + Strong interpersonal and relationship building skills + Major/complex claims handling experience + Strong technical knowledge in Financial Lines Claims and capability to manage and oversee assigned claims + Excellent communication skills (verbal/written) and strong negotiation skills + Ability to identify and report performance issues to the management + Establish and maintain strong relationships with stakeholders at every level both internally & externally + Knowledge of legal, regulatory and litigation norms on claims area + Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment + Advanced English Skills Ready to take your career to the next level? We would love to hear from you. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: CL - Claims Estimated Travel Percentage (%): No Travel Relocation Provided: No AIG Seguros Brasil S.A.