Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

Primary Function

The Sr First Line Defense Analyst is responsible for utilizing their GSE servicing guide knowledge to prepare Business Performance testing, communicating those results to the manager and assist with remediation efforts identified through testing. In addition, compilation of audit materials requested as well as policy and procedure review will be expected. Issues identified through testing and audit feedback will be researched and resolved by the individual.

Principal Duties

Department point of contact for internal and external audit requests; compiles internal and external audit documentation.Prepare Business Performance testing, which includes (but is not limited to) Fannie Mae, Freddie Mac, Ginnie Mae or Private investor remittances, cutoff reporting, and reconciliations.Manage remediations, through to completion, in response to audit and/or business performance testing findings with respective departments.Test policies and procedures to ensure the process performs as expected and suggest potential automation or improvements.Maintains and follows procedures and controls within the monthly process.Heavy use of Microsoft Excel for data analysis and reporting.Handle ad-hoc reporting or research as directed by management.Demonstrate flexibility to ever-changing business needs and requirements.Possess an understanding of GSE servicing guides and a willingness to interpret pooling and servicing agreements.Researches and resolves data issues, proposes solutions for future process enhancements.Performs related duties as assigned by management.

Education and Experience Requirements  

High School Diploma or equivalent required, Bachelor's Degree in Accounting or Finance preferred.5+ years of Mortgage Servicing experience required; 2+years prior Investor Reporting experience required.

Knowledge, Skill, and Ability Requirements 

Advanced MS Excel experience required.SQL or other database reporting experience preferred.Servicing Director knowledge a plus.Knowledge of basic accounting principles and practices.        Solid analytical skills, particularly regarding assessing the probability and impact of an internal control weakness.Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.Strong communication skills to interact with Senior Management and other business units.Working understanding of operational risks and related controls.Strong organizational and time management skills necessary.Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail.Self-motivated with strong attention to detail and excellent organization skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Company Perks:
•    15 Paid Time Off (PTO) days and 18 after 1st anniversary!
•    9 Paid Holidays
•    Employee Engagement Activities

 Company Benefits:
•    Medical (including Health Savings Account & Flexible Savings Account)
•    Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan 

•    Performance-based Incentives
•    Pet Insurance

•    Advancement Opportunities

Newrez NOW:

•    Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•    1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•    Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•    Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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