What we’re looking for

Vacasa is looking for a strong leader who is competent, energetic, and highly skilled in communications and people management to join our team as a Senior General Manager. The Senior General Manager is part of our leadership team for Operations helping to shape our organization to usher our diverse and geographically dispersed field staff to success. You are responsible for identifying leaders, coaching and growing your team into a strong unit that can manage to KPIs and understand where better efficiency can be gained while balanced against a focus on quality. Above all else, you will be a strong leader who drives your team to create an amazing owner, guest, and employee

Compensation

$80000 - $84000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below

What you’ll do

Oversee operations in assigned location managing a specific portfolio of properties Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for  Meet and maintain Vacasa standards and metrics such as NPS, standard unit appearance,  and efficiency Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis  Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures Support your team with escalated guest and homeowner concerns by responding to emails, calls, and tickets Conduct regular inspections prior to guest and owner arrivals Occasional need to perform housekeeping and maintenance duties Traveling between worksites is frequent and this person will need their own reliable transportation.  Partner and assist your Business Development Representative when new units join the portfolio Establish and maintain open, collaborative relationships with fellow regional team members and upper management team  Provide cross-coverage for your team  when necessary

Skills you’ll need

Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices Availability to work Sunday through Saturday, early mornings and evenings as needed.  Professional in all forms of communications such as email, phone calls, video calls and texts Ability to work well under pressure in an agile, fast-paced environment  Excellent time management skills with the ability to change activity frequently and cope with interruptions Highly responsive and reliable  Strong attention to detail Prior hospitality experience a plus  Adhere to all company policies and procedures

What you’ll get

Health/dental/vision insurance—100% coverage option Employer Sponsored & Voluntary Supplemental Benefits 401K retirement savings plan with immediate 100% company match on the first 6% you contribute  Health & Dependent Care Flexible Spending Accounts Flexible vacation time Paid sick days and holidays  Paid parental leave after one year of tenure  Employee Assistance Program Career advancement opportunities Employee discounts and  All the equipment you’ll need to be successful Great colleagues and culture Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.