ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

JOB OVERVIEW

This position is responsible for providing outstanding customer service and knowledgeable assistance to all internal and external customers in an effort to make a positive Human Resources experience in support of the Callaway Golf Employer of Choice Culture. This is a highly responsible position, requiring an advanced and broad-based knowledge of general HR concepts.  Helps to maintain employee files, generate/process forms, provides information to employees on various matters. Drive effective HR processes throughout the organization while administratively supporting the HR Business Management team.

This position is full-time in our Chicopee, MA Golf Ball Manufacturing facility where the team is always committed to do work that we are proud of. Come join our collaborative Human Resources team as we continue to grow the people that make a difference to our company every day!

ROLES AND RESPONSIBILITIES

Works with the HR Team and Managers, communicating with internal and external customers at all levels.Facilitates new hire onboarding, conduct pre-employment check, relocation process and orientation for internal transfers and new hires.Assists with recruiting for associates which include resume screening, phone screens, interviewing, new hire paperwork and reference checking.Manages and directs complex and long-term projects to completion, which may include influencing peers.Coordinate appropriate project planning tasks, including resources allocation, task assignment, and progress monitoring.Draft policies, programs, or procedures and work to finalize with the help of HR staff.Conducts new hire orientation and other presentations as needed.Utilizes data from reports and makes recommendations. Assists with employee relations and partners with HR Business Manager.Answers questions related to HR policies and procedures.Support employee engagement initiatives and activities for entire facility.Track employee training records and compliance with mandatory training requirements.Conduct exit interviews.Serves as the primary point of contact for onsite employees regarding payroll and benefits concerns, providing prompt support and assistance with inquiries related to compensation, PTO, and health insurance.Works closely with the Payroll and Benefits teams to address and resolve employee issues, ensuring clear communication and timely resolutions to discrepancies or concerns.Supports, executes, and administers Collective Bargaining Agreement.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Advanced skill level in Microsoft Word, Excel, Visio and PowerPointExcellent verbal and written communication skillsStrong teaming/interpersonal skillsAbility to understand complexities of project managementAbility to monitor project effectiveness and make needed task adjustments to complete necessary work correctly and on time. Ability to communicate effectively with all levels throughout the organization and with outside candidatesAbility to conduct group presentationsMust be able to prioritize multiple projects and responsibilitiesPrevious experience working with Workday preferred

EDUCATION AND EXPERIENCE

Minimum 2 years previous experience in fast-paced HR support roleBachelor’s Degree or other college-level education requiredCompletion of HR certificate a plus, or equivalent knowledge

#LI-AL1

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!