Description The Senior Maintenance Technician role within Real Estate Operations has responsibility for routine maintenance within our Retail and back-office facilities. In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders. Primary responsibilities include: + Conduct minor repairs and maintenance such as changing light bulbs, replacing ceiling tiles, patch/paint damaged walls and doing visual inspections + Complete forms for visual PM inspections + Proactively inspect facilities on a routine basis and repair items as needed + Traveling to and from facilities within a designated route/radius + Closing out work orders upon completion using Computerized Maintenance Management System via phone/iPad or computer access at facilities + Work orders being completed with minimal call backs + Communicating in a pleasant and professional manner with internal Colleagues and external Customers + Maintaining inventory of supplies, tools, and materials in vehicles + Provide reports in a timely manner for purchase card verification/reconciliation + Responsibility for maintaining bank supplied vehicle and technology items + Performs all work in a safe manner within Citizens guidelines, codes and standards + Complete assigned trainings + Other duties as assigned Job Benefits: + Health Benefits + Tools and supplies all provided + Use of company vehicle + Company provided iPhone and iPad Required Experience: + Proven customer service experience + Demonstrated written and verbal communications skills + Ability to communicate in English, including reading and writing + Ability to travel as required + Ability to lift up to 50 pounds + Ability to ascend and descend ladders, scaffolds, and stairs + Ability to work in confined spaces + Ability to work under pressure with efficiency and accuracy + Ability to work well in team environment + Ability to plan and prioritize workload + Ability to use iPhone and iPad Education and Certifications: + High School Diploma or Equivalent + Valid Driver’s License Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday 8:00am - 4:30pm Pay Transparency The salary range for this position is $25.41 - $34.38 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. #LI-CITIZENS2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.