Employee Type:

Full time

Location:

IL Oak Brook

Job Type:

Field Sales

Job Posting Title:

Sr Mgr, Customer Business

About Us: 

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.  

What You Gain: 

Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way. 

An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. 

Competitive compensation and benefits program with no waiting period – you’re eligible from your first day! 

401(k) program with 5% employer match and 100% vesting as soon as you enroll. 

Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). 

Enrollment in our wellness and employee assistance programs.  

Job Description:

Job Description

About the Role: 

The Sr. Customer Business Manager (CBM) will be accountable for overall customer performance, forecast accuracy, hitting and/or exceeding annual target revenue and margin goals. This role will also be responsible for Engaging and Delighting the customer and delivering on customer-supplier scorecard metrics.  

 

Roles & Responsibilities:  

Maintains strong customer relationships, serve as main THS point of contact 

Deliver THS comms. to customer, manage customer reactions & expectations 

Resolve customer issues, alongside Customer Service and Customer Supply Chain  

Mobilize feedback loop, provide insights & recommendations back to business 

Sells THS customer specific value proposition, execute division selling and pricing initiatives 

Represents the customer to BUs to develop short and long term business opportunities 

Operates as CEO of their assigned businesses demonstrating the core value of “owning it” 

Delivers on forecast accuracy​ 

Lead special projects on the team as needed  

Accountable for accurate demand plan and inputs into Blue Yonder, address gaps to Customer Annual Strategic Plan, develop customer AOP in conjunction with Commercial Finance 

Work with Customer Service, Customer Supply Chain, and Tower VP to limit customer allocation 

Utilize the BU/Platform Annual Playbook to activate initiatives & align to platform goals 

Actively monitor customer book of business and analyze white-space opportunities solve core SKU voids 

 

 

About You: 

You’ll fit right in if you have: 

Minimum of 7 years of business experience in sales or related field  

Bachelors degree in Business, finance, or related field  

Retail grocery channel, Aldi experience is required.  

Excellent oral, written, interpersonal communication skills and effective relationship building skills 

Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts 

Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding 

Fluency in Salesforce, MS Office (Word, Excel, PowerPoint, Outlook, Teams), Circana Unify+, BI, SAP, SharePoint​, and OneNote 

Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization, and communication of AOP performance to stakeholders at varying levels of the organization 

Capable of building strong internal and external relationships to achieve desired customer outcomes 

Ability to transform insights and analytics into customized strategic account plans for deliver growth 

                                                             

                                                                                                                                           

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com

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