About us:

Target is one of the world’s most recognized brands and one of America’s leading retailers.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target is an iconic brand, a Fortune 500 company and at Target, we have a vision: to become the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities.

Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100+ billion retailer offers the innovative, guest-inspiring brands and items that Target is known and loved for.

Target Plus is a strategic business initiative offering meaningful guest experiences by bringing high demand brands and on-trend selection to Target.com. We are a one-of-a-kind marketplace, carefully curated and built keeping in mind guests' current and changing needs, along with tapping into futuristic market trends. With this we are constantly improving and innovating our digital shopping experience.

The Senior Manager, Opex, Target Plus (T+) will have the responsibility for delivering operational excellence by driving continuous improvement and process optimization for our T+ organization. Your success in the role will be determined by your ability to collaborate and partner with various cross functional teams within and outside Target plus and deliver outcomes taking into account the upstream and downstream complexities. You will enable the T+ strategy and vision implementing lean operating principles, systems, and tools and demonstrate leadership behaviors. You will be a catalyst using horizontal and vertical leadership to drive successful business outcomes.

You and your team will play a key role in defining process best practices, driving process improvements as well as product integration that will enable the business teams to operate efficiently and effectively.

Your responsibilities will include, but will not be limited to:

Team:

Staffing & hiring:  understand job & skill requirements & conduct timely hiring to staff the teamOnboarding & Engagement:  enable a smooth & effective onboarding of a TM/peer onto Target, team, business & processPerformance management: To observe, assess & record TM performance on key metrics and leverage this data for pay & hike recommendations.Responsible for resource planning, competency development, performance management, talent retention, career planning  and developmentDefine Roles and Responsibilities for each role within Operations together with the goals and objectives

Operations:

Lead and manage process improvement initiatives to enhance productivity and reduce wasteResponsible to design and implement best practices, communication, training, tools, and other resources to enable process stability and sustainabilityLead the creation and maintenance of comprehensive process documentation- Ensure all process documents are accessibleDesign and deliver process training programs for team members as well as assess training effectiveness.Shape processes and solutions for the future while delivering improved business outcomes in collaboration with various global partners across US and IndiaDeliver Operational Excellence through people, process and technology via continuous improvement : Process optimization by Implementation of process standardization, process streamlining and automationCollaborate with technology and data analytics teams on discovery, design and roll out of various reporting, applications and tools to generate value for the T+ team.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

Four-year degree or equivalent experience10+ years of overall experience, preferably in retail with a minimum of 5 years as a people managerBroad retail merchandising, marketing, and operations experience with proven ability to drive results within a Matrix OrganizationProven experience in process governance, process improvement with strong analytical and problem-solving skills.Excellent planning, organizational, and data-driven decision making skillsAbility to communicate effectively, both verbal as well as written, together with storytelling and presentation skills.Possess Strong cognitive skills with the ability to demonstrate courage, think critically, and drive resultsStructured problem solving skills (such as Lean/ Six Sigma) with application experience of process improvement tools & techniquesAbility to structure ambiguous problems, analyze complex processes, synthesize data and results, and deliver insights and solutionsDemonstrated ability to drive complex projects and lead and coach other project team membersAbility to develop partnerships to collaborate effectively with various stakeholders as well as be a change agent with the ability to influence change without authorityHave an understanding on how various products/ technologies interact with each other. “system architecture”