Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

Amazon is seeking an experienced and detail-oriented Sr. Operations Engineer. This individual will deep-dive and challenge current processes, equipment, and procedures, in our worldwide delivery station network, in order to come up with best-in-class, globally aligned delivery solutions. This individual will develop and improve the design and development of new and existing material handling equipment for our worldwide last mile network. This individual will drive global parity for automated and manual material handling equipment (MHE) and will interface with cross-functional teams from all engineering disciplines around the world.

A successful candidate will have an established background in developing high-performance physical automated material handling systems, a strong technical problem-solving ability, excellent project management skills, and an internal motivation to achieve high quality results in a fast-paced and ambiguous environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems. The successful Sr. Operations Engineer is an agile natural self-starter with the ability to keep relentlessly driving projects and various functional teams and individuals at all levels of the organization.

This role has a worldwide scope will be responsible for setting and maintaining the standard for MHE. The Sr. Operations Engineer will act as an important stakeholder in the design processes and will contribute by (not limited to) incorporating field feedback into designs, updating and creating design specifications, leveraging vendor relationships, and tracking project risks. This role requires the ability to identify dependencies and bottlenecks by utilizing key process indicators and by compiling inputs from various contributors.

Key job responsibilities
• Own the design and development of engineering solutions for complex material handling challenges considering human/equipment interactions for the worldwide delivery station network
• Improve, design and develop scalable, highly productive and efficient machines ready for large scale deployments
• Lead and coordinate concept and design development efforts for optimal solutions for the through equipment specification, material flow, process design, safety, ergonomics, associate experience, operational considerations and site layout
• Work closely with vendors, suppliers and other teams to create solutions
• Simultaneously manage multiple high-visibility projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners and vendors
• Provide technical leadership for large-scale engineering projects
• Conduct post mortem on designs after implementation
• Engage customers to identify areas of opportunity within the process and performance
• Build strong relationships with partner organizations within the company, across business units and across countries
• Conduct multi-disciplinary process improvement efforts to drive communication and performance
• Technical writing skills for specification and technical document creation
• Ability to travel up to 20% to interact with internal and external business and technical leaders (within NA but also internationally; particularly to EU and Japan)


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan