Sr Operations Management Director (Onsite Minnetonka, MN) Job ID 194909 Posted 26-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Bloomington - Minnesota - United States of America, Maple Grove - Minnesota - United States of America, Minneapolis - Minnesota - United States of America, Minnetonka - Minnesota - United States of America **About the Role:** As a CBRE Sr Operations Management Director, you will oversee the department responsible for planning, managing, and directing business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. **What You’ll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Drive efficient and effective strategic operations. This includes revenue growth and profitability, new business development, etc. + Review departmental financial evaluations, including monthly revenue and expense projections. Make recommendations based on the data presented. + Approve all Marketing collateral, press releases, and web publishing. Verify they are in accordance with company standards. Point of contact for marketing and communications teams to ensure effective service delivery, business promotion, advertisement, and public relations. + Spearhead the maintenance of listing and transaction files. Confirm compliance with local, state, and federal regulations, Real Estate Commission rules, and compliance with corporate policies. + Assess project needs and obtain resources from multiple departments. Develop training programs making sure office standards are met. + Manage the procurement and maintenance of office supplies and equipment. Approve new vendor service contracts. + Apply deep knowledge of multiple disciplines, broad industry knowledge, and commercial awareness. Drive financial and functional performance within disciplines and across the business. + Lead by example and model behaviors that are consistent with CBRE RISE values. Negotiate with senior management, customers, and external parties of divergent interests to reach an agreement of strategic importance while being guided by the business segment and the organization's functional strategy. + Conceptualize new methods, techniques, processes, and standards across job disciplines or functions. + Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking. + Expected Travel is 25% **What You’ll Need:** + Bachelor's Degree preferred with 12-15 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to exchange sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Expert organizational skills with an unrivaled inquisitive mindset. + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)