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The Senior Product Manager, Technical embodies a multifaceted role, serving as a visionary, strategist, analyst, customer advocate, and influential leader in both business and technology realms. This dynamic individual excels in fostering professional relationships and is instrumental in orchestrating the execution of T-Mobile's Supply Chain products. These encompass vital platforms such as Order to Cash, Procure to Pay, Reference Data, and Inventory Management, including expertise in SAP ERP applications and a solid understanding of Oracle Cloud ERP. As the key steward of these critical components, the Product Manager, Technical is entrusted with ultimate accountability, responsibility, and ownership.

Job Responsibilities:

As a Supply Chain Technical Product Manager, your responsibilities typically include:

Product Strategy: Developing and refining the product strategy for SAP operational and technical solutions, aligning it with the overall business goals and objectives.Roadmap Planning: Creating and maintaining a roadmap for the development and enhancement of SAP operational and technical products, prioritizing features and functionalities based on customer needs, market trends, and business priorities.Requirements Gathering: Collaborating with collaborators, including business users, IT teams, and SAP consultants, to gather and analyze requirements for operational and technical SAP solutions.Solution Design: Working closely with technical teams to design SAP solutions that meet business requirements, ensuring scalability, reliability, and maintainability.Project Management: Leading or participating in cross-functional project teams to implement or upgrade SAP operational and technical solutions, ensuring projects are delivered on time, within budget, and according to quality standards.Vendor Management: Managing relationships with SAP and third-party vendors, including negotiating contracts, evaluating product offerings, and coordinating the delivery of products and services.Change Management: Facilitating change management activities to ensure smooth adoption of new SAP operational and technical solutions, including training, communication, and collaborator engagement.Performance Monitoring: Supervising the performance of SAP operational and technical solutions, identifying areas for improvement, and implementing measures to optimize performance, reliability, and efficiency.Risk Management: Identifying and mitigating risks associated with SAP operational and technical solutions, including security risks, compliance issues, and system vulnerabilities.Documentation and Communication: Documenting product specifications, requirements, and design decisions. Communicating product updates, enhancements, and issues to collaborators, including business users, IT teams, and executive leadership.Continuous Improvement: Continuously evaluating SAP operational and technical products and processes to find opportunities for innovation, automation, and efficiency improvements.Innovation and Transformation: Learn and support new Technoloigies like Oracle Cloud ERP and new product capabilities.As an Operational Technical Product Manager, you play a critical role in driving the successful implementation, adoption, and ongoing management of SAP solutions to support business operations and technical requirements.

Education:

Bachelor's Degree Computer Science or a related field or equivalent experience. (Required)

Work Experience:

7-10 years Experience working in operations or Devops environments. (Requirde)7-10 years Experience in solving customer related issues and managing customer relationships required. (Required)

Knowledge, Skills and Abilities:

Deep SAP Expertise: Comprehensive understanding of SAP modules such as ECC (Enterprise Central Component), CRM (Customer Relationship Management), PI (Process Integration), OER (Object Event Repository), BW (Business Warehouse), and other relevant SAP solutions.Technical Proficiency: Strong technical background with proficiency in SAP configuration, customization, and integration methodologies. Ability to understand and troubleshoot technical issues related to SAP systems.Product Management: Proven experience in product management, including product strategy development, roadmap planning, requirements gathering, solution design, and project management.Business Acumen: Understanding of business processes across various functional areas such as finance, sales, marketing, supply chain, and human resources. Ability to align SAP solutions with business objectives and priorities.Stakeholder Management: Excellent collaborator management skills, including the ability to collaborate effectively with business users, IT teams, SAP consultants, vendors, and executive leadership.Project Management: Strong project management skills with experience leading cross-functional project teams in the implementation, upgrade, and enhancement of SAP systems.Change Management: Proficiency in change management principles and practices, including the ability to facilitate change and drive adoption of new SAP solutions within the organization.Analytical Skills: Strong analytical skills with the ability to gather and analyze requirements, identify business needs, evaluate solution options, and make data-driven decisions.Communication Skills: Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical collaborators and present ideas and recommendations effectively.Problem-Solving Abilities: Strong problem-solving abilities with a proactive approach to identifying and resolving issues, mitigating risks, and driving continuous improvement in SAP operational and technical solutions.Vendor Management: Experience in managing relationships with SAP and third-party vendors, including contract negotiation, vendor selection, and vendor performance management.Documentation and Documentation: Proficiency in documenting product specifications, requirements, design decisions, and project deliverables. Ability to create clear and concise documentation for end users and technical teams.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $103,100 - $186,000

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ284468&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.