Charlotte, North Carolina, USA
9 days ago
Sr Product Manager -- Loyalty & Wallet

Your Impact
The Sr Product Manager owns the vision and strategy, roadmap, and feature definition for large, cross-functional and/or highly complex products. Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process.

This role manages the product backlogs for a product group while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders.

The individual in this role identifies and manages projects with a high level of autonomy. He/she manages multiple product designs at any given time while partnering closely with the business to understand pain points and develop the go-to-market strategy.

What you will do

• Drives the vision and direction for the product, with support from product leaders. Finalizes the directional path by focusing on product value delivered in line with objectives and key results (OKRs). Drives product execution through a proactive cross-functional approach with relevant teams.

• Works through ambiguity to build OKRs for products that support product portfolio and organizational OKRs and aligns with business partners.

• Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Establishes feature design trade-offs to drive critical/mass adoption.

• Defines customer/user experience that have impact to products at the domain level.

• Understands competitive trends within given product. Identifies opportunities to drive innovative customer experiences.

• Leads agile ceremonies and works with the team to clarify expectations and enables the scrum team to continually learn and improve.

• Engages teams to ensure usable, viable, and feasible products. Prioritizes effectively and communicates how user value is being delivered according to the product roadmap.

• Establishes product advocacy and builds influence amongst the product team, business partners, and directors.

• Serves as an expert in their product. Influences the direction of a well-defined product. Participates in aligning necessary work from partners to achieve the value of their product.

• Participates in product marketing and uses it to drive deep understanding of the assigned product with peers and leaders. Provides input to develop product market-fit strategies.

• Owns and drives product plans for a defined scope of the product. Leverages data to help drive alignment.

• Defines objectives and data required for analytics needed either independently or in conjunction with business partners for their product which is well defined. Leverages product analytics and insights.

• Defines key metrics of the product and consistently monitors health and business impact of the product. Partners with engineering to build tracking/monitoring needed to get to the data.


Qualifications
Minimum Qualifications
• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
• 5 years of experience in two or more of the following: project management, product management, business analysis, program management or product marketing
• 3 years of experience in product and/or experience management
• Strong writing ability
• Experience in an agile software environment
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications
• Master's Degree in Business Administration or similar advanced degree
• CSPO Certification

• Experience working on platforms and services
• Experience collaborating closely with senior leadership
• Experience providing guidance and direction to cross-functional resources

About Lowe’s
 Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Pay Range: $92,300.00 - $175,400.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. 

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