Description Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. We’re looking for a talented, smart, and driven Senior Program Manager Sales & Operations (S&OP) and Capacity Planning. This person will spearhead deep dive analyses to plan inventory flows to and from our Fulfillment Centers (FCs), tiered supply chain network, and stores. You will be responsible for many of the store pieces including S&OP planning, capacity planning and automation work streams optimizing for reliability, cost and scalability. This position requires a comprehensive knowledge of technical products owned and influenced by S&OP, their value to Supply Chain Management, the ability to make trade-off decisions, and prioritize projects based on business impact. If you are someone who has shown success in analyzing complex data, building models, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you. The Team: Our team is comprised of highly entrepreneurial, flexible, and hardworking professionals, energized by working in an environment far closer to a startup than established tech company. Our group is comprised of diverse backgrounds and individuals with a willingness to roll up their sleeves, doing whatever it takes accomplish the Amazon Go vision. Key job responsibilities - Lead S&OP and Capacity Planning management for Go - Lead daily and weekly S&OP cycles with operational stakeholders - Optimize capacity for the business by balancing new programs, associate experience, operational flexibility, and cost effectiveness - Work with business teams to define requirements and high-level process/system solutions - Drive standardization of tools and processes to build scalable execution plans with operations team - Highlight misses, direct appropriate closure actions within supply chain - Provide critical thinking and influence cross functionally on streamlining processes within the overall Go Business - Communicate program and project status across a wide range of stakeholders and leadership levels - Define and implement process improvement recommendations and create self-service solutions where appropriate - Define, track and report program success metrics - Tackle quick wins and take ownership of deliverables under tight deadlines Basic Qualifications - 5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.