Baltimore, MD, USA
9 days ago
Sr Program/Project Manager

Role Title: Sr Program/Project Manager
Location: 100% Remote but MUST be currently located in one of the following states:
Maryland, Virginia, West Virginia, District of Columbia, North Carolina, Pennsylvania, Delaware, Florida, New York, New Jersey, or Texas.
Role Type: 12 + month contract with strong chance of contract to hire

PURPOSE:
Manages end-to-end delivery of team and internal projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team. Will work across multiple lines of business.

Qualifications
Must have a minimum of 10 + years of Project or Program Management experience
Healthcare industry experience HIGHLY preferred
Experience working in an Agile environment
Experience managing budgets from a minimum of $5 million +
Experience with member contracts or PLM contract generation a plus

Education Level: Bachelor's Degree
Education Details: Business Management or related field
In Lieu of Education In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications
Master's degree

Licenses/Certifications Preferred / Not required
Certified Project Management Professional (PMP)-PMI
PgMP - Program Management Professional

Knowledge, Skills and Abilities (KSAs)
Ability to recognize, analyze, and solve a variety of problems.
Proficient in Microsoft Office applications
Proficient in project planning and life cycle development
Excellent communication skills both written and verbal.,
Ability to train and mentor others

ESSENTIAL FUNCTIONS:
35% Coordinates with internal client and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.

20% Manages and updates Project Schedule, Issues/Action Items/Risks, Installation Checklist, and Shipping Register.

20% Identifies and articulates new customer needs to the technology team.

10% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion.

10% Ensures and drives deliverables to completion per the implementation schedule.

5% Conducts training for customers.


The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

#M2

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.


System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.


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