The Senior Scrum Master has primary responsibility of facilitating the formation, learning and growth of multiple cross-functional delivery teams in developing a Lean/Agile mindset, adopting, and continuously improving practices in their context, and guiding teams and leaders to enable the effective flow of delivery across the end-to-end value stream. As a servant-leader, the Senior Scrum Master plays a key role in planning, facilitation, supporting teams, removing impediments, providing team coaching and mentorship, visualizing the Lean value stream to optimize for flow, and working with other Lean/Agile practitioners to exchange learnings at scale. Target Years of Exp: - 5+ Top 5 Must Haves: + Able to put ego to the side and the "desire to control” the team by teaching and mentoring increasing levels of self-organizing behavior. + Facilitate contextual adoption of the Scrum Framework, including daily scrum, sprint planning, backlog refinement, sprint reviews & retrospectives, and other related team and intra-team meetings. + Facilitate contextual adoption of Lean Thinking, including visualization and continuous, optimization of delivery flow using the Kanban Method. + Facilitate cross-team orchestration, tracking and following up with internal and external. + Works with team to co-create and refine team working agreement, definition of "ready”, and definition of "done.” Primary Responsibilities and Essential Functions: + Facilitate contextual adoption of the Scrum Framework, including daily scrum, sprint planning, backlog refinement, sprint reviews & retrospectives, and other related team and intra-team meetings. + Facilitate contextual adoption of Lean Thinking, including visualization and continuous, optimization of delivery flow using the Kanban Method. + Facilitate and participate in scaled events, including cross-team planning, delivery synchronization, and systems-level inspect & adapt. + Foster team collaboration and proactive, open communication. + Encourage an experimental and fail-fast & learn mindset. + Sustain and promote usage of information radiators for the teams and broader organization. + Collect and share transparent team metrics with teams, recommend new metrics for the team's context, and foster continuous improvement conversations using metrics. + Prepare and facilitate quarterly, release, and sprint planning with the product owner and the team. + Guide Feature and Story-level refinement to the Definition of "Ready” in preparation for the next quarter and upcoming sprints. + Work with the team and Product Owner/Managers to maintain a healthy backlog and rolling short and mid-term planning for upcoming releases. + Able to put ego to the side and the "desire to control” the team by teaching and mentoring increasing levels of self-organizing behavior. + Engage the organization to remove impediments to the team's ability to perform by working closely with the team and stakeholders, including product owners/managers, leadership, and other teams. + Support communication of delivery progress and obstacles with a wide variety of stakeholders; coach product owners/managers to play an active role in stakeholder engagement. + Facilitate cross-team orchestration, tracking and following up with internal and external. + Works with team to co-create and refine team working agreement, definition of "ready”, and definition of "done.” + Encourages brainstorming, creative thinking, open minds, equal voice, and perspective sharing. Encourages the team to be confident and courageous, thinking outside the box. + Coaches the team on Lean, Agile, and Scrum principles with a goal of continuous improvement. Able to subtly observe team dynamics, recognize strengths and growth opportunities of individual team members and her/himself, and invite team members into coaching conversations to inspire learning and growth. + Create a fun, open, and learning environment, experimenting with various methods to improve and grow. Qualifications: + BA/BS degree in related field and 4 years of related experience; master's with 2 years' experience; or an equivalent combination of education and work-related experience. + 4 years' experience applying both the Scrum Framework and Kanban Method in growing high performing teams as a fulltime practitioner. + Experience as a Scrum Master and/or Kanban Coach at an organization that is committed to Lean-Agile as its core approach for delivering business value. + Experience working with Lean/Agile teams in the context of cloud infrastructure and DevOps. + Experience working with teams applying test automation, continuous integration, and continuous delivery capabilities to achieve delivery speed and operational stability. + Experience using Lean/Agile collaboration tools like Rally, VersionOne, Jira Desirable: + Experience influencing positive and impactful change in organizations working towards Lean/Agile adoption, learning, and growth. + Experience and core values are our top selection criteria; however, certifications help represent one's desire to build knowledge. Some certifications to be considered include Lean Kanban University's TKP, Scrum.org's PSM, Scrum Alliance's CSM/A-CSM, CSP-SM, SAFe Agilist (SA), SAFe Scrum Master (SSM) + Willing and able to provide and receive constructive feedback and advice with a growth mindset. + Excellent written, verbal, and interpersonal communication skills, particularly in a virtual video and remote environments using tools such as Microsoft Teams, Slack, Zoom, MURAL, Trello, or other collaboration tools. + Manages time extremely well, can quickly sense when an issue needs to be discussed or triaged. + Ability to dive into the details when applicable, ask probing questions with curiosity, and sense when and how to take action to enable the team's growth.