Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

The Senior Service Technician will work on complex systems built in the USA to produce high quantities of cards that involve embossing, full-colored graphics, laser technology, magnetic encoding, smart card and other state-of-the-art techniques.

Responsibilities:

Perform component level repair of printers and laminators to support depot contracts and customer owned products.Deliver high quality emergency maintenance services on Entrust equipmentAssist with the refurbishment of Entrust products to support the Certified Pre-owned Equipment salesSupport other functions and responsibilities within Repair Services and ID ServicesDiagnose and understand equipment problemsWork with a high degree of autonomy with the ability to test, diagnose and resolve issuesMaintain failure data recordsCommunicate technical issues to engineering, manufacturing, quality and other groupsParticipate in company sponsored personal development and quality initiativesComplete all company training and development courses required by Entrust

Basic Qualifications

High school diploma/GEDMinimum of 5 years of electromechanical technician experienceProficient problem solving and troubleshooting skills for complex mechanical assembliesDemonstrated ability to read and follow assembly drawings, schematics, bill of materials and follow processesDemonstrated communication skills (verbal and written) and the ability to communicate effectively with external and internal customersWillingness and ability to work flexible hours, assignments and travel when requiredAble to work in a sitting or standing position for extended time periods and able to lift and
install mechanical assemblies that may weigh up to 50 pounds

Preferred Qualifications:

Associates degree in ElectronicsAdditional electromechanical technician experienceSkilled with tools and electronic test equipmentStrong organizational skills

Compensation Range:

The anticipated starting base pay for this position is: $27.41-$40.21 per hour (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.

Recruiter:

Steve Donahue

Steve.Donahue@entrust.com