OUR TEAM: At Promega, our IT team is dedicated to delivering exceptional customer service, ensuring the stability of our systems, and driving operational efficiency across the organization. We operate as both a service provider and a trusted partner, working closely with business units to align technology with initiatives and goals. Our mission is to provide seamless, reliable, and innovative solutions that not only support day-to-day operations but also enable growth and transformation. By building strong relationships and delivering value, we strive to become a true partner in Promega’s success, ensuring that technology serves as a key enabler for future business opportunities. YOUR ROLE: As a Senior SharePoint Developer, you will play a critical role in designing, developing, and managing SharePoint solutions that drive collaboration and efficiency within the organization. This role is essential for optimizing our Microsoft 365 ecosystem, including SharePoint and Teams, and enhancing user engagement through customized and scalable solutions. You will collaborate closely with business units to translate needs into technical solutions, conduct training, and ensure best practices are applied across platforms. CORE DUTIES: 1. Manage SharePoint Development Projects: Lead the development and customization of SharePoint applications to meet organizational requirements, ensuring alignment with business goals. 2. Technical Support and Troubleshooting: Serve as the primary technical support for SharePoint and Microsoft Teams, diagnosing issues, resolving user requests, and ensuring high availability and reliability. 3. M365 Environment Oversight: Administer and maintain the Microsoft 365 platform, particularly focusing on SharePoint and Teams, and act as a backup for other M365 applications as needed. 4. Training and Documentation: Develop and conduct training sessions for end-users to increase adoption and effective use of SharePoint and related applications. 5. Subject Matter Expertise: Provide expert guidance on SharePoint best practices, workflows, and integration techniques, as well as Promega's IT standards and compliance requirements. 6. Cross-Departmental Collaboration: Engage with various business units to gather requirements, offer recommendations, and drive project priorities aligned with organizational needs. 7. Continuous Improvement and Innovation: Stay current with Microsoft 365 technology advancements and implement improvements to the existing SharePoint environment to enhance user productivity and experience. 8. Documentation and Compliance: Develop and maintain technical documentation for all SharePoint configurations, solutions, and customizations while adhering to Promega’s regulatory and compliance guidelines. 9. Embrace Inclusion and Promega’s ESI Principles: Demonstrate inclusion through actions and language, uphold Promega’s Emotional & Social Intelligence core principles, and ensure a safe, respectful work environment. 10. Compliance: Understand and comply with ethical, legal, and regulatory requirements pertinent to our business. KEY QUALIFICATIONS: 1. Minimum of 5-8 years of experience with Microsoft 365, with a focus on SharePoint development, customization, support and integration. 2. Proven track record in developing and conducting user training for technical applications. 3. Strong proficiency in SharePoint Framework (SPFx), PowerShell scripting, and Microsoft Teams administration. 4. Excellent analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 5. Exceptional written and verbal communication skills, with a focus on clarity and a customer-service mindset. 6. Demonstrated ability to work collaboratively across departments and manage complex projects from concept through completion. PREFERRED QUALIFICATIONS: 1. Certification in Microsoft 365 Fundamentals. 2. Certification as a Microsoft 365 Enterprise Administrator Expert. PHYSICAL DEMANDS: 1. Ability to use a computer and Microsoft Office applications effectively. 2. Ability to remain stationary for extended periods during analysis or development tasks. At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.